Manager IT Product

IHG Hotels; Georgia; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

The IHG Hotels team is seeking a Sr Product Manager to lead the end-to-end product lifecycle across digital experiences including mobile, hotel website, and revenue management. You will drive strategy, roadmap, and cross-functional execution with engineering, UX and analytics teams in an agile environment.

You will translate business needs into measurable requirements, write user stories, monitor performance, and continuously optimize products based on data and stakeholder feedback.

Formación

• Bachelor's degree in IT, UX, statistics, business, or a relevant field.
• 3-6 years of PM experience in a modern software development company.
• Expert knowledge of the IHG digital landscape and familiarity with competitors.
• Able to pivot with ease and deliver.
• Strong verbal and written communication for clients, vendors, and leadership.
• Program management experience with PM processes.
• Experience in product development discovery, documentation, and design.
• Analytical skills for data-driven decision making.
• Proficient with MS Office products.

Responsabilidades

• Lead development and implementation of product strategy based on business inputs and customer insights.
• Drive cross-functional teams to design, develop, and implement prioritized roadmap.
• Source data and craft test plans to inform prioritization and decisions.
• Forecast ROI and report on product performance post-launch.
• Write technical user stories and manage the product backlog.
• Collaborate with Engineering, UX, and analytics to drive value and remove impediments.
• Provide regular updates to leaders and stakeholders.

Conocimientos

Product management

Strategic thinking

Data analysis

Roadmapping

Agile methodologies

Stakeholder communication

Prioritization

User stories

Leadership

Problem solving

Educación

Bachelor's degree in IT / UX / Statistics / Business

Herramientas

MS Office

Descripción del empleo

Role Purpose

Responsible for delivering quality products across the digital experience (Mobile, Hotel Website, or Revenue Management). This role coordinates among business stakeholders, software developers, technical engineers, designers, data analysts, and other functional subject matter experts to create a comprehensive and holistic roadmap that addresses both short term and long-term needs. The Sr. Product Manager, must be able to work at the strategic level (generating innovative ideas for growth and change management) and at the tactical level (analyzing data, solving problems). The Sr Product Manager will prioritize and activate said roadmap, ultimately managing the end-to-end product lifecycle from ideation to launch to adoption to optimization in an agile methodology, pivoting as needed in response to stakeholder and customer needs. They will also support in-depth business reviews, communicate and present across all levels of the organization and support cross-functional product teams.

Your Day to Day

• Lead development and implementation of product strategy: future state based on deep understanding of how the business works, incorporating customer insights, markets, competition, and distribution capabilities as well as the potential "game changing" new functionality and capabilities IHG will require to compete. This should manifest itself in a roadmap of initiatives including small enhancement and content refreshments to existing products as well as new product needs.
• Identify product opportunities far in advance of obsolescence, drive strategic planning, and articulate topline business requirements
• Lead cross-functional working teams to design, develop, and implement prioritized product roadmap
• Source data and craft test plans to ensure data-driven decisioning; use insights to inform priority of work
• Proactively seek input from stakeholders to align the roadmap against business and customer needs
• Forecast ROI, regularly report on product performance post launch, drive product adoption, and lead optimization plan
• Identifies goals, metrics, and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Formulates, tests and refines assumptions and hypotheses through user research and testing
• Creates, prioritizes and accepts user stories; incorporate them into release planning
• Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.
• Communicate product information: including product roadmap, specifications, value proposition, sales tools training tools and competitive information to stakeholders. Provide status updates to PMO for regular reporting cycles.
• Writes technical user stories
• Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
• Guides more junior team members in strategy, alignment, analysis and execution tasks
• Provide regular updates to leaders and partners, sometimes catering the message depending on audience

What We Need from You

• Bachelor's degree in Information Technology, User Experience, Customer Experience, Statistics, Business, or a relevant field of work, or an equivalent combination of education and work-related experienced.
• 3-6 years of relevant work experience as a Product Manager in a modern software development company
• Expert knowledge of the IHG digital landscape as well as strong familiarity with competitors and other eCommerce websites to understand trends and best practices
• Able to recognize when and how to pivot with ease and effectively deliver.
• Demonstrated deep knowledge and understanding in a specific area of expertise including products.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to present new concepts, research findings, and business outcomes to various groups including corporate clients, senior management, potential vendors, and industry consultants.
• Demonstrated program management experience with modern, established product management processes in organizing, planning and executing projects from conception through implementation. Demonstrated attention to detail and ability to manage multiple tasks/clients required.
• Demonstrated experience in detailed product development discovery, documentation, and design work.
• Demonstrated analytical skills and ability to perform research and use the results of analysis to make effective strategic decisions.
• Demonstrated proficiency with MS Office products (Word, Excel, PowerPoi