Manager - IT

Bally's Corporation; Vicksburg (MS); On-site; USD 77,000 - 104,000; Full time

Job summary

Bally's Corporation in Mississippi seeks a qualified IT/operations professional to manage computer systems, oversee hardware and software upgrades, maintain networks, and ensure compliance with state and federal gaming regulations.

The role requires a bachelor's degree, 1–2 years of related experience, and a Mississippi Gaming License. The position offers a $90,000 salary and budget reporting responsibilities.

Qualifications

• Bachelor's degree (B.A.) or equivalent experience.
• 1–2 years related experience and/or training.
• MS Gaming License required.
• Knowledge of regulatory requirements and compliance.
• Strong customer service orientation.

Responsibilities

• Provides excellent quality of customer service to co-workers and guests.
• Operates computer systems and ensures regulatory compliance.
• Collaborates with department managers to enforce company policies and comply with regulations.
• Oversees upgrades to hardware and software.
• Maintains computer networks and manages device changes.
• Maintains system backups as scheduled.
• Trains employees to use current property systems.
• Guides employees in proper computer operations.
• Prepares system reports per policies and gaming regulations.
• Prepares data for operating budgets and tracks budget variance.

Skills

Customer service

Regulatory awareness

Team collaboration

Education

Bachelor's degree

Job description

Responsibilities

• Provides excellent quality of customer service to co-workers and guests.
• Operates all computer systems, ensuring proper operations of all programs and hardware to maintain compliance with regulatory requirements.
• Works with other department managers and supervisors on a regular basis to ensure enforcement and adherence to company policies and procedures, as well as to ensure compliance to the policies of local, state, and federal regulations.
• Oversees necessary upgrades and changes to hardware and software.
• Maintains computer networks, adding and deleting devices as necessary.
• Maintains system back-ups as scheduled or requested.
• Trains employees to use current property systems.
• Assists, guides, and instructs employees in proper performance of computer operations.
• Prepares system reports as required by company policies and procedures, and state gaming regulations as scheduled or required.
• Prepares data for the department operating budgets and takes action on budget variance items.

Compensation

• $90,000 salary

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Qualifications

Experience

Bachelor's degree (B. A.); or one to two years related experience and/or training; or equivalent combination of education and experience. (preferred)

Licenses & Certifications

MS Gaming License (required)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.