Manager Information Technology Services 1 Information Security - 11746

Information Technology Services, Office of; City of Albany (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Civicworks seeks a Manager in the Chief Technology Office to oversee advanced design, secure cloud connectivity, and deployment programs across Azure, AWS, and GCP for New York State agencies.

You will lead a team of engineers, drive IaC with Terraform, manage network security appliances, and provide 24/7 on-call support to resolve complex incidents across data centers and cloud environments.

Qualifications

• Seven years of information technology, cybersecurity, or information assurance experience, with one year in a supervisory role.
• Expert knowledge of AWS, Azure, and GCP network infrastructure including VPCs, subnets, security groups, and routing.
• Proficiency in Layer 3 routing (BGP, VRFs, NAT, subnetting) and carrier-class network equipment troubleshooting.
• Experience with Palo Alto PAN-OS, Arista CloudEOS, and network security appliance management.
• Proficiency in Infrastructure as Code development and cloud configuration using Terraform.
• Demonstrated ability to lead teams, work independently, and solve complex technical problems.

Responsibilities

• Oversee advanced design and deployment of multi-cloud connectivity across Azure, AWS, and GCP for state agencies.
• Manage secure cloud network infrastructure and implement security designs.
• Provide 24/7 on-call support for complex network troubleshooting and incident resolution.
• Supervise junior staff and lead cross-discipline technology initiatives.
• Ensure network availability and performance across state data centers and cloud environments.

Skills

Cloud networking

Network security

Team leadership

Troubleshooting

Terraform

Cross-functional collaboration

Tools

Palo Alto PAN-OS

Arista CloudEOS

Security appliances

Terraform

Job description

This Manager position within the Chief Technology Office oversees advanced design, network security, and deployment of multi-cloud connectivity projects across Microsoft Azure, Amazon Web Services, and Google Cloud Platform for dozens of New York State agencies. The role manages secure cloud network infrastructure, implements security designs, and provides 24/7 on-call support for complex network troubleshooting and incident resolution. The manager supervises junior staff, leads cross-discipline technology initiatives, and ensures network availability and performance across state data centers and cloud environments.

Key qualifications

• Seven years of information technology, cybersecurity, or information assurance experience with one year at supervisory level
• Expert knowledge of AWS, Azure, and GCP network infrastructure including VPCs, subnets, security groups, and routing
• Proficiency in Layer 3 routing (BGP, VRFs, NAT, subnetting) and carrier-class network equipment troubleshooting
• Experience with Palo Alto PAN-OS, Arista CloudEOS, and network security appliance management
• Proficiency in Terraform for Infrastructure as Code development and cloud configuration
• Demonstrated ability to lead teams, work independently, and solve complex technical problems