Manager, Information Systems

Sumitomo (SHI) Cryogenics of America, Inc.; Allentown (Lehigh County); On-site; USD 110,000 - 150,000; Full time

Job summary

Sumitomo (SHI) Cryogenics of America, Inc. is seeking a Manager, Information Systems to lead the IT department, aligning ERP strategies with business processes and data governance.

The role requires building secure, compliant systems across multiple sites, directing staff, and delivering on strategic IT initiatives. The position emphasizes governance, risk management, and collaboration with business units to ensure reliable technology services, project delivery, and continuous improvement of

Qualifications

• Bachelor’s degree in Information Technology or a related field is required.
• Minimum of five years of Information Technology experience.
• Experience leading IT teams and managing enterprise IT initiatives.
• Strong knowledge of cybersecurity, governance, and regulatory compliance.

Responsibilities

• Plan, lead, and coordinate the IT department’s activities and staff.
• Oversee enterprise application strategy, including ERP systems and data integrity.
• Develop data governance, BI, analytics, and reporting platforms.
• Manage WAN, network security, and disaster recovery planning.
• Provide remote and on-site support for IT infrastructure and endpoints.
• Lead IT projects within budget, scope, and schedule, and report progress.

Skills

Leadership

IT Governance

ERP Systems

Cybersecurity

Data Governance

Business Intelligence

Project Management

Team Management

Vendor Management

Networking

Education

Bachelor’s degree in Information Technology or related field

Tools

WAN Administration

ERP Systems

MS Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manager, Information Systems

RFT Allentown, PA, US

Summary:The Manager, Information Systems (IS) will plan, lead, manage, develop, and coordinate the policies, activities, and staff of the IT department’s responsibilities, ensuring a secure and legally compliant department that supports the Company.

Essential Duties and Responsibilities:

• Develop and Support the Company’s 3 business units’ IT needs. This includes providing Wide Area Network (WAN) administration to ensure secure connectivity between sites. Conduct analysis and updated reporting.
• Lead enterprise application strategy, including ERP systems, ensuring business process alignment, data integrity, reporting effectiveness, and continuous process improvement.
• Establish and maintain AI governance, evaluating emerging technologies while managing cybersecurity, compliance, operational risk, and business value realization.
• Develop and oversee data governance, business intelligence, analytics, and reporting platforms to support strategic and operational decision-making across the organization.
• Design and maintain switch and server infrastructure for each separate site to ensure continuous operation efficiency and data security.
• Provide remote and on-premise support for all IT equipment, end users, and networking equipment.
• As Security Operations Administrator (SOC) approve monthly patches for operating systems, applications and hardware. Provide reporting and data trending analysis to ensure the environment remains secure.
• Design, maintain and support the mobile and VoIP communications platforms. Interface with separate telecommunications vendors ensuring a cost effective and secure environment.
• Evaluate new software and hardware to determine usefulness and compatibility with existing software and hardware. Evaluate proposed data processing projects to assess adequacy of existing hardware and recommend capital expenditures.
• Design and manage IT projects to ensure adherence to budget, schedule and scope of project.
• Collect, analyze, and summarize information and trends as needed. The information may include bandwidth utilization, security, capital budget and VPN usage to name a few.
• Be a change management agent to ensure that the Company has a stable and secure IT environment.
• Design, maintain and test on a yearly basis the Company’s disaster recovery solution.

Required Qualifications:

Education:

• Bachelor’s degree in Information Technology or related field required.

Experience:

• At least five years of Information Technology experience required.

Competencies (Knowledge, Skills, Abilities):

• Lead enterprise application strategy, including ERP systems, ensuring business process alignment, data integrity, reporting effectiveness, and continuous process improvement.
• Establish and maintain AI governance, evaluating emerging technologies while managing cybersecurity, compliance, operational risk, and business value realization.
• Develop and oversee data governance, business intelligence, analytics, and reporting platforms to support strategic and operational decision-making across the organization.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Decision Making - Logically assesses risk, demonstrates confidence and good judgement when making decisions and setting courses of action; is responsive to changing conditions and takes accountability for decisions made.
• Initiative - Identifies and acts on problems, seeks out new assignments, and assumes additional duties when required.
• Teamwork – Demonstrated a willingness and ability to cooperate and work with others to achieve shared goals.
• Job Knowledge - Technical skills and knowledge, analytical abilities and problem-solving skills required for the role. Stays up to date with current and emerging issues in their field. Understands how their role interrelates with and impacts other roles and the organization.

Supervisory Requirements:

• Recruits, interviews, hires, onboard, and trains new department staff.
• Oversees and coordinates the daily workflow and performance of the department.
• Mentors, coaches, and develops employees by providing guidance, support, and opportunities for professional growth and career advancement.
• Provides constructive feedback and timely performance evaluations to promote employee development and accountability.
• Handles employee relations matters, including discipline and termination, in accordance with company policies and applicable laws.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Travel:

• Requires up to 30-40% of travel to support all sites and participate in any global IT initiatives and activities.

Schedule:

• In-Person Monday – Friday from 8:00am EST – 5:00pm EST with 1-hour unpaid lunch.

About the SHI Cryogenics Group and Sumitomo (SHI) Cryogenics of America, Inc.

SHI Cryogenics Group, an integral part of the Advanced Technologies Division of Sumitomo Heavy Industries, Ltd., is a leading worldwide provider of innovative cryogenic and vacuum solutions to the medical, semiconductor, flat panel, general coating and research industries. With offices in Asia, Europe and the United States, it has been producing quality cryogenic equipment for over 50 years. SHI's renowned engineering departments continue to focus on the latest cryogenic and vacuum technologies, including innovative cryopump and cryocooler designs. Sumitomo (SHI) Cryogenics of America, Inc. (“SCAI”) is the North American Division of the SHI Cryogenics Group, focusing on design, manufacturing, sales and service with corporate office in Allentown, PA and additional locations in Illinois, California, New York and Texas. For additional information, visit www.shicryogenics.com .

Equal Employment Opportunity Employer

Sumitomo (SHI) Cryogenics of America, Inc. is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

SCAI will provide reasonable accommodation to qualified applicants and employees with disabilities to help them successfully perform the essential functions of their job, unless doing so would cause an undue hardship. If an applicant or employee requires accommodation during the application or interview process, please let us know by reaching out to the Human Resources Department at [e-mail]

Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the position. Management reserves the right to modify duties and assign special projects as needed.