IS Manager

L Knife & Son, LLC; Kingston (MA); On-site; USD 125,000 - 135,000; Full time

Job summary

L. Knife & Son, LLC is seeking an experienced IS Manager to lead IT operations onsite at Kingston, MA, reporting to the Director of Operations. The role drives IT strategy, staff leadership, security, and infrastructure to support business goals across the Sheehan Family Companies network.

Responsibilities include ERP management (VIP Beverage System), vendor relations, budgeting, and ensuring data privacy and regulatory compliance across all locations.

Qualifications

• Bachelor’s degree in IT, CS, or related field.
• 7–10 years IT management experience in distribution/logistics.
• Strong leadership, communication, and analytical skills.
• Experience with ERP systems such as VIP Beverage System.
• Ability to manage multiple complex projects.

Responsibilities

• Oversee IT operations, hardware, software, data, and security.
• Develop IT strategies aligning with business goals.
• Lead vendor relationships and cost-effective service.
• Direct system apps and infrastructure across locations.
• Ensure licensing compliance, cybersecurity, and data privacy.
• Budget IT department and manage resources.
• Hire, train, mentor IT staff and promote teamwork.

Skills

Leadership

Project management

Cybersecurity

Vendor management

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Master’s degree preferred

Tools

VIP Beverage System

Nexus

Roadnet

AB Mobility

Job description

L. Knife
35 Elder Avenue
Kingston, MA 02364, USA

Description

Title: IS Manager
Division: Corporate Staff
Reports To: Director of Operations
Position Classification: Exempt; Salary; Full-Time
Work Location: Onsite; L. Knife & Son, Kingston, Massachusetts

Objective: The IS Manager is responsible for overseeing all information technology systems and infrastructure across the Sheehan Family Companies network. This role ensures that technology solutions, hardware, and software effectively support company operations, improve efficiency, and align with business goals. The IS Manager provides hands-on technical leadership, manages IT staff , and collaborates with division leaders to maintain system integrity, security, and performance across all locations.

Essential Duties and Responsibilities

Technology Strategy & Leadership

• Lead and manage all IT operations, including hardware, software, data, and security systems
• Develop and execute IT strategies that support business goals and operational efficiency
• Foster a solution-driven IT culture that prioritizes responsiveness, reliability, and innovation
• Collaborate with leadership to identify technology needs, improvements, and investment opportunities
• Manage relationships with software and hardware vendors, ensuring cost-effective and high-quality service delivery

Systems Management & Support

• Direct system applications and infrastructure, ensuring alignment with user needs and company objectives
• Maintain and oversee key systems such as VIP Beverage System, PC-based operating systems, LAN/WAN, Nexus, Roadnet, and AB Mobility
• Provide hands-on technical support, problem resolution, and troubleshooting for users at corporate and divisional levels
• Ensure compliance with software licensing, cybersecurity protocols, and data privacy standards
• Recommend system enhancements and upgrades to maintain data integrity, scalability, and security

Policy, Compliance & Risk Management

• Develop and maintain IT policies, procedures, and internal controls to safeguard information and technology assets
• Ensure compliance with corporate policies, data protection regulations, and industry best practices
• Oversee system backups, disaster recovery plans, and network security protocols
• Mitigate technology risks through proactive monitoring and regular audits

Budgeting & Resource Management

• Develop, manage, and monitor the IT department budget
• Negotiate contracts for shared IT services and ensure optimal allocation of resources
• Review technology expenditures across divisions to ensure alignment with company strategy
• Evaluate and recommend cost-saving measures and vendor consolidation opportunities

Team Leadership & Collaboration

• Hire, train, and mentor IT staff to build a collaborative, high-performing team
• Set team objectives, performance goals, and project deliverables aligned with company priorities
• Partner with internal departments and division leadership to ensure technology solutions meet operational needs
• Promote teamwork, communication, and accountability within IT and across departments
• Other duties as assigned

Qualifications & Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field required; master’s degree preferred
• 7-10 years of progressive IT management experience, preferably in a distribution, logistics, or multi-entity organization
• Strong understanding of enterprise systems, network infrastructure, and cybersecurity protocols
• Experience managing ERP systems such as VIP Beverage System and related applications
• Proven ability to manage multiple complex projects and competing priorities
• Strong leadership, communication, and analytical skills
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools
• Excellent problem-solving abilities and customer service mindset

Core Competencies

• Technical Expertise: Applies deep understanding of systems, networks, and security to maintain operational excellence
• Strategic Thinking: Aligns technology solutions with business goals and long-term strategy
• Leadership: Builds and leads an engaged, high-performing IT team
• Analytical Thinking: Solves complex technical challenges with data-driven solutions
• Collaboration: Works cross-functionally to deliver technology that supports business operations
• Integrity & Accountability: Ensures system security, compliance, and responsible use of company technology
• Continuous Improvement: Seeks innovative ways to enhance systems, processes, and performance

Physical Demands & Work Environment

• This position is primarily a desk-based role requiring prolonged periods of sitting and computer use
• Regular use of standard office equipment including computer, phone, keyboard, and related technology
• Ability to lift, move, or carry items weighing up to 10 lbs as needed for office or event setup
• Occasional standing, bending, or reaching may be required
• Occasional travel may be required for training, team meetings, or company events
• Work is typically performed in a professional office environment with moderate noise levels and standard lighting

Compensation Range: The expected base pay range for this position is: $125,000 - $135,000 per year

Final compensation is based on experience, credentials, and geographic location.

Pay ranges are reviewed annually based on market data and internal equity.

Additional Compensation & Benefits

• Bonus Eligibility:
• Annual Merit Increases: Eligible for consideration based on performance and company guidelines
• Comprehensive benefits package available after 90 days of employment

EEO Statement

Sheehan Family Companies is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, gender, sexual orientation, religion, age, disability status, or veteran status.

Reasonable Accommodation Statement

Sheehan Family Companies is committed to providing equal employment opportunities to all individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact HR. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

At-Will Employment Disclaimer

This job description is not intended as a written or implied contract and may be revised by the company at any time. Furthermore, no verbal contract by the supervisor or other company representative is binding, and employment is at the will of the company.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.