Manager in Training Program

SH City AVE; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Scholar Hotels is seeking a motivated individual for its Manager in Training (MIT) program. This full-time, paid development opportunity guides you through management, operations, and leadership across a portfolio of PA, NY, and WV brands.

You gain hands-on experience, mentorship from senior leaders, and exposure to finance, culinary, rooms, HR, sales, and more through rotations over 16 weeks.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• Previous customer service or supervisory experience is a plus.
• Ability to work collaboratively in a team environment.
• Proficient in Microsoft Office Suite and other relevant software.
• Strong analytical and problem-solving abilities.

Responsibilities

• Participate in a structured training program with on-the-job training and mentorship.
• Shadow experienced managers to learn leadership, team management, and processes.
• Assist in daily operations to understand workflow and challenges.
• Support and guide team members to achieve goals and foster a positive environment.
• Learn to evaluate employee performance and provide constructive feedback.
• Participate in recruitment, training, and onboarding of new team members.
• Assist in planning and executing projects and tracking KPIs.

Skills

Customer service

Supervisory experience

Team collaboration

Microsoft Office Suite

Analytical skills

Education

Bachelor's degree in Business Administration, Management, or related field

Tools

Microsoft Office Suite

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category

Operations

Description

JOB SUMMARY

The Manager in Training Program

Scholar Hotels is seeking a motivated and ambitious individual to join our Manager in Training (MIT) program. The MIT program is designed to develop future leaders within our organization by providing comprehensive training in various aspects of management, operations, and leadership. As a Manager in Training, you will gain hands-on experience, mentorship, and the skills necessary to succeed in a management role within Scholar Hotels organisation. MIT is a full-time, paid development program.

When you join Scholar Hotel's MIT program, you gain access to the company's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across various disciplines to learn firsthand how to manage hotel functions. The program is completed within 16 weeks and takes place throughout our portfolio of brands in PA, NY, and WV.

The Experience You'll Gain:

• Accounting & Finance
• Culinary
• Engineering
• Sales and Event Operations
• Food & Beverage Operations
• Human Resources
• Rooms Operations

Key Responsibilities:

1. Training and Development:
   • Participate in a structured training program that includes on-the-job training, workshops, and mentorship.
   • Shadow experienced managers to learn best practices in leadership, team management, and operational processes.
2. Operational Support:
   • Assist in daily operations to understand the workflow, processes, and challenges of the business.
3. Team Leadership:
   • Support and guide team members in achieving their goals and improving performance.
   • Engage in team-building activities to foster a positive work environment.
4. Performance Management:
   • Learn to evaluate employee performance and provide constructive feedback.
   • Participate in recruitment, training, and onboarding of new team members.
5. Project Management:
   • Assist in planning and executing projects that drive business objectives.
   • Track project progress and report on key performance indicators.
6. Customer Engagement:
   • Understand customer needs and expectations by interacting with clients and gathering feedback.
   • Help develop strategies to enhance customer satisfaction and loyalty.
7. Financial Acumen:
   • Gain knowledge of budgeting, forecasting, and financial reporting processes.
   • Assist in monitoring expenses and optimizing resource allocation.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field (or equivalent experience).
• Previous experience in a customer service or supervisory role is a plus.
• Ability to work collaboratively in a team environment and adapt to changing situations.
• Proficient in Microsoft Office Suite and other relevant software.
• Strong analytical and problem-solving abilities.
• Willingness to learn and take on new challenges.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed for an extended period of time.

Reaching above shoulder heights, below the waist or lifting as required to store materials.

Proper lifting techniques required.

Lift, carry, push, pull, or otherwise move objects over 50lbs.

Ability to use various EQP, vacuum cleaners.

Work independently with limited supervision.

Must be able to work with various cleaning solutions.

Physically able to do cleaning, lifting, bending for extended period of time.

Position Requirements

Full-Time/Part-Time Full-Time

Shift Various Shifts

Number of Openings Position Operations Manager

Close Date

Number of Openings 1

Req Number OPE-26-00023

Location Courtyard Philadelphia City Ave

About the Organization

• Scholar Hotels is an organization that believes in an entrepreneurial culture; where work is more than a job, it's a lifestyle.
• Employees work more as a team than in most companies; and in some cases, we are even like a family.
• Treat People with Respect
• We respect, trust, and provide the necessary base for a vibrant and sustainable corporate culture.
• Help Team Members Stay Healthy: Provide excellent health benefits and encourage wellness through vendor discounts and onsite health assistance.
• Open Doors to Communication: Create an environment where people can interact with each other, support on another, and recognize each other's effects and achievements. Create positive rewards for positive behavior. Share information so that team members are aware of the direction of the company and are involved in its growth. Offer incentive programs to reward effort and improve quality of life.
• Build Camaraderie: Make time for people to get to know each other and the company by holding offsite meetings to build team spirit and discuss where the company is heading. Share business plans, and discuss issues and ideas raised by our strategies.

This position is currently accepting applications.