Manager in Training — Lead, Inspire & Elevate Member Experience

Right at Home Northern Virginia; Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Weekly pay

401(k) & Roth retirement plan

Paid breaks

Paid time off

Employee discounts

Team events

Job summary

Planet Fitness seeks a Manager In Training to lead teams and deliver a superior member experience. You will assist in scheduling, coaching staff, and driving membership growth, while upholding the brand's Judgement Free Zone. A strong service mindset, reliability, and willingness to train are essential.

You’ll be involved in onboarding, HR processes, and daily operations across a 24-hour facility, with opportunities for growth and career advancement within Lev Management.

Qualifications

• High school diploma or GED, or 1–3 months related experience or equivalent.
• Prior management or supervisor experience preferred.
• Must be willing to become CPR/AED certified.
• Available to oversee staff and operations of a 24 hour facility.
• Must be willing to complete a background check.
• Must be willing to travel occasionally for training and to support other locations.
• Customer service background preferred.
• Basic computer proficiency.
• Superior problem-solving and diplomacy skills.
• Must complete required ASM Reading List and PFU courses on Leadership.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability are a must.
• Exceptional customer service skills; interact positively with staff, members and coworkers.

Responsibilities

• Assists GM in creating staffing schedules to ensure shifts are covered.
• Leads by example, coaching staff to provide exceptional service.
• Moves team toward achieving sales and membership goals.
• Assists in HR forms preparation and onboarding.
• Resolves employee and member issues professionally.
• Oversees staff training and day-to-day development.
• Pre-screens, hires, and supports onboarding for staff.
• Performs membership tasks and tours for prospective members.
• Keeps facilities clean and safe, addressing maintenance issues.
• Tracks performance metrics like signups and guest counts.

Skills

Positive attitude

Excellent communication

Leadership abilities

Customer service

Punctuality

Education

High school diploma or GED

Tools

Basic computer proficiency

Job description

Planet Fitness seeks a Manager In Training to lead teams and deliver a superior member experience. You will assist in scheduling, coaching staff, and driving membership growth, while upholding the brand's Judgement Free Zone. A strong service mindset, reliability, and willingness to train are essential.

You’ll be involved in onboarding, HR processes, and daily operations across a 24-hour facility, with opportunities for growth and career advancement within Lev Management.