Manager in Training - Jacksonville, NC

Panera LLC; Jacksonville (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Quarterly performance increases

Free meals on shifts

Career growth opportunities

Paid vacation & holidays

Medical, dental, vision, and life insurance

Job summary

Panera LLC is seeking a Manager in Training for our Jacksonville, NC location. This role is vital for maintaining the success of our bakery-cafe by ensuring a warm, inclusive culture and delightful customer experiences.

The ideal candidate is someone who has been with Panera for at least 90 days, possesses strong coaching and customer service skills, and is ready for growth and new opportunities. Join us to lead a motivated team and drive our café's success.

Qualifications

• Experience in a Panera bakery-cafe for at least 90 days.
• Ability to direct, motivate, coach, and train in a fast-paced environment.
• Certified in food safety standards and operational requirements.

Responsibilities

• Build team culture and ensure exceptional guest experiences.
• Coach team to exceed performance goals in sales and service.
• Provide ongoing training and development, including constructive feedback.

Skills

Coaching

Customer Service

Team Leadership

Food Safety

Job description

Manager in Training – Jacksonville, NC

Our Team Leads keep us going strong. Our Team Lead Managers In Charge make every shift shine. You are key to the success of your bakery‑cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture.

Panera Perks

• Competitive pay
• Eligible for quarterly increases based on performance
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Responsibilities

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Be an ambassador of our Guiding Values and Behaviors: Warmth for guests, Bold thoughts, Own it, Win together, Inspire and celebrate, Rooted in respect.
• Ensure extraordinary guest experiences by making sure every customer is delighted by the quality of our food, service, staff, and safety measures.
• Build engaging relationships that lead to long‑term, loyal customers.
• Help your bakery‑cafe grow and succeed.
• Coach and motivate your team to exceed your bakery‑cafe's goals—for sales, speed of service, order accuracy, and café health.
• Train your team on food safety standards and ensure they are maintained.
• Lead, manage, and develop your associates.
• Provide ongoing training and development, including constructive feedback, as needed.
• Keep your team energized and engaged.
• Recognize and celebrate individual and team achievements.

Qualifications

• You have been working in a Panera bakery‑cafe for at least 90 days.
• You can direct, motivate, coach, and train others in a fast‑paced environment.
• You are certified in all positions on either a service or production track: service (Coffee, Barista, Bakery Backer, Dining Room, Cashier) or production (Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator).
• You’re hungry for growth and exciting new opportunities.
• You’re committed to food safety and health safety.
• You’re at least 18 years of age.
• AOP Approval Complete Certified Manager Program (CMP)*, including ServSafe *Requirements are the same as requirements for Team Managers. ServSafe certification (or able to pass).
• Must submit to a background check and pass requirements.

Equal Opportunity Employer

Disabled/Veterans