Manager In Training

The Restaurant Store; New Castle (DE); Presencial; USD 50.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Vision

Dental

401(k) matching

Bonus Opportunities

PTO

Paid Maternity Leave

Descripción de la vacante

The Restaurant Store is seeking a Manager In Training to support daily retail operations and master leadership across sales, marketing, staffing, inventory, and customer relations.

Enrollees begin a 6-month comprehensive program under the Regional Manager, gaining guidance in leadership philosophies and department trainings, with placement into a permanent management role upon completion.

Formación

• 2+ years in retail or supply chain site operations management.
• Ability to train and develop 15–25 team members.
• Proficiency with MS Office and CRM systems.
• Strong analytical, verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Understanding DISC profiling to build high-performing teams.

Responsabilidades

• Support management of a ~30,000 sq ft warehouse/retail operation in a B2B sales environment and lead operations in absence of the Branch Manager.
• Maintain understanding of daily functions and scheduling needs; address customer sales issues.
• Develop and train 15–25 team members to ensure consistent processes and values.
• Utilize DISC profiling to build cohesive, high-performing teams.
• Maintain inventory control and ensure regulatory and quality compliance.
• Support department managers with daily operations (inventory, merchandising, sales).
• Ensure standards and procedures are followed; manage escalated issues and incidents.
• Support Membership and Gold Membership growth in the local market.
• Grow TRS.com adoption across the customer base.
• Manage safety and maintenance needs of building and equipment.

Conocimientos

MS Office

CRM systems

Project management

Analytical skills

Communication skills

Team leadership

Customer service

Educación

No degree required

Herramientas

CRM software

MS Excel

Descripción del empleo

Job Summary

A Manager In Training with The Restaurant Store is responsible for supporting the daily operations of a retail location. Under direction of the Regional Manager, the Manager In Training is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations. Candidates are enrolled in a 6 month, comprehensive Manager In Training Program upon hire, providing in depth guidance on general leadership skills and philosophies within The Restaurant Store Setting, and extensive trainings in all departments of the operation. Upon completion of the Manager in Training program, candidates will be placed into a permanent management position that best fits their skills, experience, and development throughout the program.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
• Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
• Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
• Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
• Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
• Support department managers at the location with daily operations (inventory, merchandising, sales)
• Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
• Support Membership and Gold Membership growth year over year within the local market
• Support the growth and utilization of TRS.com across our customer base
• Manage the overall safety and maintenance needs of the building and equipment

Physical Requirements

• Work is performed while standing and/or walking, up to and including 9 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

• Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits

• Medical
• Vision
• Dental
• PTO
• Paid Maternity Leave
• Paid Parental Leave
• Life Insurance
• Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts
• AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance
• Critical Illness Insurance
• Adoption Assistance

Available at HQ Locations Only

• On-Site Fitness Centers
• Dog-friendly Offices