Manager In Training

The Restaurant Store

New Castle (DE)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

The Restaurant Store is seeking a Manager In Training to support daily operations at a ~30,000 sq ft warehouse/retail facility in a B2B environment. Under the direction of the Regional Manager, you will work across sales, marketing, staffing, inventory control and customer relations.

The six-month program provides in-depth leadership guidance and department trainings, followed by placement into a permanent management role.

Qualifications

Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales.

Responsibilities

Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
Maintain a detailed understanding of the location’s daily functions; manage customer sales issues and assist Branch Manager with scheduling needs
Develop and train 15-25 team members to ensure consistent processes and procedures while role modelling our Company values
Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
Maintain inventory control and ensure products/services comply with regulatory and quality standards
Support department managers at the location with daily operations (inventory, merchandising, sales)
Ensure Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
Support Membership and Gold Membership growth year over year within the local market
Support the growth and utilization of TRS.com across our customer base
Manage the overall safety and maintenance needs of the building and equipment

Skills

MS Office

CRM systems

Project management tools

Analytical skills

Communication skills

Multitasking

Emotional intelligence

Service leadership

Education

No degree required

Tools

MS Office

CRM systems

Project management tools

Job description

Job Summary

A Manager In Training with The Restaurant Store is responsible for supporting the daily operations of a retail location. Under direction of the Regional Manager, the Manager In Training is responsible for accomplishing a variety of operational goals encompassing sales, marketing, staffing, inventory control, and customer relations. Candidates are enrolled in a 6 month, comprehensive Manager In Training Program upon hire, providing in depth guidance on general leadership skills and philosophies within The Restaurant Store Setting, and extensive trainings in all departments of the operation. Upon completion of the Manager in Training program, candidates will be placed into a permanent management position that best fits their skills, experience, and development throughout the program.

Responsibilities

Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business sales environment and lead operations in absence of the Branch Manager
Maintain a detailed and comprehensive understanding of the location’s daily functions and operational needs; manage customer sales issues and assist Branch Manager with scheduling needs
Develop and train 15-25 team members to ensure consistent processes and procedures while role modeling our Company values
Understand and utilize a deep understanding of DISC profiling to build a cohesive and high-performing team
Maintain accurate inventory control and ensure that products or services comply with regulatory and quality standards
Support department managers at the location with daily operations (inventory, merchandising, sales)
Ensure that Company standards and procedures are followed, including management of escalated customer and/or employee complaints, incident reports, and legal actions
Support Membership and Gold Membership growth year over year within the local market
Support the growth and utilization of TRS.com across our customer base
Manage the overall safety and maintenance needs of the building and equipment

Physical Requirements

Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

Minimum of 2 years of relevant experience in retail and/or supply chain management overseeing site operations and sales

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.

Benefits