Manager in Training

Crunch, LLC; Mount Pleasant (SC); Presencial; USD 19.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free gym

401k

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training

Development

Vision insurance

Descripción de la vacante

Crunch Fitness in Mount Pleasant, SC is seeking a Manager in Training (MIT). This full-time, hourly non-exempt role supports club growth through lead generation and sales.

The MIT assists with delivering an exceptional Crunch member experience by managing front desk operations and upholding Crunch brand policies. The role focuses on lead generation, member tours, event participation, and maintaining top-tier customer service while aligning with company policies.

Responsabilidades

• Lead generation and sales targets: meet or exceed weekly and monthly goals.
• Tours and inquiries: conduct tours and respond to member inquiries.
• Front desk oversight: ensure highest level of customer service at the front desk.
• Brand and policy adherence: demonstrate company-wide policies to protect the Crunch brand.
• Uniform and front desk process compliance: enforce uniform policy and check-in systems.

Descripción del empleo

Benefits

• Free gym membership


• 401(k)


• Bonus based on performance


• Dental insurance


• Employee discounts


• Free uniforms


• Health insurance


• Paid time off


• Training & development


• Vision insurance

Manager in Training

Job Description & Performance Expectations

The Manager in Training (MIT) role supports the growth of the club through lead generation and sales. This role will assist with the delivery of an amazing Crunch member experience through successful operation of the front desk and related departments. They are responsible for overseeing the front desk to ensure that all members receive the highest level of customer service possible. They will demonstrate an aptitude of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. This is a full-time, hourly non-exempt position eligible for sales commission.

Sales & Lead Generation

• Meet or exceed weekly and monthly targets in lead generation, new membership units, ACH attachment, and scheduling CrunchOne Kickoff bookings


• Establish and maintain an effective lead generation program through networking and street team marketing campaigns


• Conduct tours and telephone inquiries for prospective members


• Attend events and find community opportunities for exposure

Member Experience

• Deliver exceptional customer service by providing an uplifting and friendly atmosphere


• Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales opportunities

Operations & Compliance

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag


• Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests


• Other duties as assigned

These duties and responsibilities may change at any time.

Hourly rate is subject to change by state.