Manager in Training

Crunch Fitness - JFF North America; Wilmington (NC); Vor Ort; USD 15.000 - 20.000; Vollzeit

Benefits dieser Stelle

Free gym membership

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Zusammenfassung

Crunch Fitness - JFF North America is seeking a Manager in Training (MIT) to drive growth through lead generation and sales while delivering an exceptional member experience at the front desk and related departments.

The role is full-time and hourly non-exempt, with eligibility for sales commission. It emphasizes adherence to company policies and brand integrity, with duties across front desk operations and events to maximize member engagement.

Qualifikationen

• Experience in lead generation and sales.
• Strong customer service focus.
• Ability to conduct tours and answer inquiries.

Aufgaben

• Meet or exceed weekly and monthly targets in lead generation and new membership sales.
• Establish and maintain a lead generation program through networking and local campaigns.
• Conduct tours and telephone inquiries for prospective members; attend events for exposure.
• Deliver exceptional customer service at the front desk and contribute to a positive Crunch brand.
• Ensure front desk systems run smoothly, including member check-in and registrations.
• Comply with uniform policy and assist with other duties as assigned; roles may change.

Kenntnisse

Lead generation

Sales

Customer service

Front desk operations

Event participation

Jobbeschreibung

Benefits:

• Free gym membership


• Free uniforms


• Health insurance


• Paid time off


• Training & development


• Vision insurance


• 401(k)


• Bonus based on performance


• Dental insurance


• Employee discounts

Manager in Training

The Manager in Training (MIT) role supports the growth of the club through lead generation and sales. This role will assist with the delivery of an amazing Crunch member experience through successful operation of the front desk and related departments. They are responsible for overseeing the front desk to ensure that all members receive the highest level of customer service possible. They will demonstrate an aptitude of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. This is a full-time, hourly non-exempt position eligible for sales commission.

Sales & Lead Generation

• Meet or exceed weekly and monthly targets in lead generation, new membership units, ACH attachment, and scheduling CrunchOne Kickoff bookings


• Establish and maintain an effective lead generation program through networking and street team marketing campaigns


• Conduct tours and telephone inquiries for prospective members


• Attend events and find community opportunities for exposure

Member Experience

• Deliver exceptional customer service by providing an uplifting and friendly atmosphere


• Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales opportunities

Operations & Compliance

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag


• Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests


• Other duties as assigned

These duties and responsibilities may change at any time.

Hourly rate is subject to change by state.