Manager in Training

Crunch Fitness - JFF North America; North Charleston (SC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Crunch Fitness - JFF North America is seeking a Manager in Training to support club growth through lead generation and sales. You will help deliver an amazing member experience by operating the front desk and related departments, upholding Crunch policies, and ensuring high service standards.

This full-time, hourly role is eligible for sales commissions. You will oversee front desk operations and drive membership activity while representing the Crunch brand with integrity and enthusiasm.

Responsibilities

• Meet or exceed weekly and monthly targets in lead generation, new memberships, ACH attachments, and CrunchOne Kickoff bookings.
• Establish and maintain an effective lead generation program through networking and street team marketing campaigns.
• Conduct tours and telephone inquiries for prospective members.
• Attend events and find community opportunities for exposure.
• Deliver exceptional customer service by providing an uplifting and friendly atmosphere.
• Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales opportunities.
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag.
• Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests.
• Other duties as assigned.
• These duties and responsibilities may change at any time.

Job description

Benefits

• Free gym membership
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Manager in Training

Job Description & Performance Expectations

The Manager in Training (MIT) role supports the growth of the club through lead generation and sales. This role will assist with the delivery of an amazing Crunch member experience through successful operation of the front desk and related departments. They are responsible for overseeing the front desk to ensure that all members receive the highest level of customer service possible. They will demonstrate an aptitude of all company-wide policies and initiatives to ensure the integrity of the Crunch brand. This is a full-time, hourly non-exempt position eligible for sales commission.

RESPONSIBILITIES & EXPECTATIONS

Sales & Lead Generation

• Meet or exceed weekly and monthly targets in lead generation, new membership units, ACH attachment, and scheduling CrunchOne Kickoff bookings
• Establish and maintain an effective lead generation program through networking and street team marketing campaigns
• Conduct tours and telephone inquiries for prospective members
• Attend events and find community opportunities for exposure

Member Experience

• Deliver exceptional customer service by providing an uplifting and friendly atmosphere
• Represent Crunch Fitness in a positive light to increase brand awareness and generate new sales opportunities

Operations & Compliance

• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Ensure all front desk systems are executed properly, such as member check-in, guest registration, retail purchases, delinquent account procedures, telephone inquiries, and member requests
• Other duties as assigned

These duties and responsibilities may change at any time.

Hourly rate is subject to change by state.