Manager Ii- Clinic Practice

North Mississippi Medical Center, Inc; United States; On-site; USD 68,000 - 103,000; Full time

Job summary

North Mississippi Health Services seeks a Manager II of Clinic Practice to oversee daily clinic operations, ensure patient satisfaction, and manage departmental budgets. This role supervises a team, coordinates staffing, and drives quality and regulatory compliance across the clinic.

The ideal candidate will lead a moderately complex practice, optimize workflows, and collaborate with NMHS administrative staff to meet organizational goals.

Qualifications

• Ability to supervise a clinic team and optimize operations.
• Budget management for department including personnel, expenses and revenue.
• Strong communication with staff, NMHS administration, and external entities.
• Knowledge of State and Federal clinic regulations and guidelines.

Responsibilities

• Oversee daily clinic operations for 3–8 providers and <20 staff.
• Ensure patient satisfaction goals, clinical objectives and quality standards.
• Schedule staff to ensure adequate coverage and policy compliance.
• Coach and develop clinic leadership and team leads.

Skills

People management

Budgeting

Communication

Regulatory knowledge

Staff scheduling

Education

Associate's Degree in Business Administration/Management

High School Diploma or GED

Job description

We believe a career is more than just a career - it's a calling. Our teammates' "True North" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department

45409750 Amory Surgery Clinic

Job Description

The Manager II of Clinic Practice at North Mississippi Health Services is responsible for overseeing the daily operations of a moderately complex clinic. They ensure that patient satisfaction goals, clinical objectives, and quality standards are met while also maintaining budgets for the department. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

Supervise

• Coordinates the daily functions/activities of the clinic with 3-8 providers and less than 20 employees.
• Assure patient satisfaction goals, clinical goals and quality standards are met.
• Supervises and provides coaching for employees within scope of responsibility and generally develops and oversees a tier of clinic leadership, usually including team leads.
• Role generally oversees moderately complex practice operation.
• Schedules staff members to ensure adequate coverage.
• Assures that all employees within scope of responsibility have adequate knowledge of the required policies & procedures.

Budget

• Prepare and maintain budgets to meet the departmental and organizational goals including personnel, expense and revenue.
• This practice manager would oversee budgetary expectation of less than 18,000 encounters.

Communication

Responsible for efficient & effective communication between Clinic Staff, NMMC, NMMCI, and NMHS Administrative staff.

Regulatory

• Adheres to NMHS/NMMC/NMMCI Policies/Procedures/Guidelines.
• Complies with State/Federal/Regulatory laws/policies/guidelines.

Knowledge Skills and Abilities

• Ability to work well with a wide variety of people
• Ability to staff the clinic during various situations such as absence, peak, and slow times
• Ability to address customer service complaints
• Ability to adhere to clinic budget
• Excellent written and verbal communication skills
• Excellent computer application skills
• Excellent organizational skills; (written and oral)
• Knowledge of State and Federal Regulations regarding clinic systems
• Interaction with a patient population of all ages ranging from neonates to geriatrics
• Must have extensive contact with: patients, family members, staff, providers, insurance companies, and industry representatives
• Must have excellent written and verbal communication skills
• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve

Physical Demands

• Standing. Occasionally
• Walking. Occasionally
• Sitting. Frequently
• Lifting/Carrying. Occasionally 20 lbs
• Pushing/Pulling. Rarely
• Climbing. Rarely
• Balancing. Rarely
• Stooping/Kneeling/Bending. Rarely
• Reaching/Over Head Work. Occasionally
• Grasping. Frequently
• Speaking. Frequently
• Hearing. Constantly
• Repetitive Motions. Frequently
• Eye/Hand/Foot Coordinations. Occasionally

Salary Range: $68,432.00 - $102,648.00

Associate's Degree | Business Administration/Management | Required

High School Diploma, GED, or Project Search Graduate | Business Administration/Management | Required