Senior Clinic Practice Manager

North Mississippi Medical Center, Inc; Tupelo (MS); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

North Mississippi Health Services is seeking a Senior Clinic Practice Manager to oversee daily operations of the assigned region and home clinic, ensuring patient satisfaction, clinical standards, and quality benchmarks are achieved while supervising a team.

You will recruit, coach, and schedule staff, manage budgets, and coordinate with the Director/Regional Director to drive financial and operational success across multiple clinics, upholding compliance and compassionate care.

Qualifications

• Bachelor's degree in Business Administration/Management is required.
• Experience supervising clinic operations and staff.
• Ability to manage budgets and financial performance.
• Strong communication and interpersonal skills.
• Knowledge of State and Federal healthcare regulations.

Responsibilities

• Oversee daily operations of the assigned region and home clinic.
• Ensure patient satisfaction goals, clinical standards, and quality benchmarks are met.
• Supervise staff and provide coaching.
• Schedule staff to ensure adequate coverage.
• Prepare and manage departmental budgets.
• Coordinate with the Director/Regional Director on financial success across clinics.

Skills

Leadership/People Management

Budgeting & Financial Acumen

Operations Management

Customer Service Excellence

Communication Skills

Policy & Regulatory Compliance

Staff Scheduling

Education

Bachelor's degree in Business Administration/Management

Job description

We believe a career is more than just a career - it's a calling. Our teammates' \"True North\" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department:

17006480 Pain Consultants

Work Shift:

$10K Sign on Bonus

Job Description:

The Senior Clinic Practice Manager at North Mississippi Health Services plays a pivotal role in overseeing the daily operations of their assigned region and home clinic. They ensure patient satisfaction goals, clinical standards, and quality benchmarks are achieved while supervising and coaching employees. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

JOB FUNCTIONS

Supervise :

• Coordinates/oversees the daily functions/activities of assigned region and home clinic.
• Assure patient satisfaction goals, clinical goals and quality standards are met.
• Supervises and provides coaching for employees within scope of responsibility.
• Schedules staff members to ensure adequate coverage.
• Assures that all employees within scope of responsibility have adequate knowledge of the required policies & procedures.

Budget :

• Prepare and maintain budgets to meet the departmental and organizational goals including personnel, expense and revenue.

Communication:

• Responsible for efficient & effective communication between Clinic Staff, NMMC, NMMCI, and NMHS Administrative staff.

Regulatory:

• Adheres to NMHS/NMMC/NMMCI Policies/Procedures/Guidelines.
• Complies with State/Federal/Regulatory laws/policies/guidelines.

Additional Responsibilities:

• On-boarding new manager as well as providing continuing education/coaching to assigned region.
• Coordinates with the Director/Regional Director in budget preparation and financial success of assigned region.
• Serves as a resource to other practice managers regarding quality/value-based initiatives.
• Assures adequate team/provider staffing in regional clinics.
• Coordinates and leads special projects with the Director/Regional Director in an effort to maximize operation.
• Supports multiple clinics as needed to cover vacancies
• Functions at a higher level of leadership to support clinic administration projects as needed.

Knowledge Skills and Abilities

• Ability to work well with a wide variety of people
• Excellent written, computer, and verbal communication skills
• Excellent organizational skills; (written and oral)
• Knowledge of State and Federal Regulations regarding clinic systems; preferred
• Interaction with a patient population of all ages ranging from neonates to geriatrics
• Must have extensive contact with patients, family members, staff, providers, insurance companies, and industry representatives
• Must have excellent written and verbal communication skills
• Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve
• Ability to staff clinics during various situations such as absence, peak, and slow times
• Ability to address customer service complaints
• Ability to adhere to clinic budgets
• Ability to communication issues to patients, staff, and public in an effective and confidential manner

Physical Demands

• Standing . Occasionally
• Walking . Occasionally
• Sitting . Frequently
• Lifting/Carrying . Occasionally 20 lbs
• Pushing/Pulling . Rarely
• Climbing . Rarely
• Balancing . Rarely
• Stooping/Kneeling/Bending . Rarely
• Reaching/Over Head Work . Occasionally
• Grasping . Frequently
• Speaking . Frequently
• Hearing . Constantly
• Repetitive Motions . Frequently
• Eye/Hand/Foot Coordinations . Occasionally

Salary Range:

$87,339.20-$109,179.20

Education:

Bachelor's Degree | Business Administration/Management | Required