Manager I, Process Excellence

AbbVie; Illinois; On-site; USD 120,000 - 180,000; Full time

Job summary

AbbVie seeks a Strategic Change Enablement Manager I within Clinical Development Operations to drive process improvements for clinical research. You will partner across CLCM to plan and deliver initiatives, and develop clinical research processes including quality system documents and process mappings.

You will contribute change management efforts, including stakeholder assessments, communications, and metrics analysis, while leveraging AbbVie’s GxP knowledge and BPF to deliver impact.

Qualifications

• Bachelor's degree (or equivalent ex-US) in a scientific or business field.
• 6+ years pharma-related/clinical research experience; 2+ years preferably within clinical research.
• Experience in process management, optimization, and simplification.
• Experience in change management is preferred.
• Effective leadership skills with the ability to foster productivity in a matrix environment.
• Good communication and problem-solving skills.
• Change management and/or Lean Six Sigma desired.

Responsibilities

• Understand AbbVie's Quality System, GxP Regulations, and the Business Process Framework.
• Be aware of Clinical Trial Management Systems and other related systems for focus areas.
• Partner across CLCM to support process improvement initiatives.
• Provide change management for projects including stakeholder and impact assessments and communications.
• Manage development of clinical research processes, including quality system documents and process maps.
• Assess metrics and measures for areas of focus.
• Maintain initiative and change management applications.
• Collaborate with CLCM to align on process improvements.

Skills

Leadership

Communication

Change management

Lean Six Sigma

Problem solving

Team collaboration

GxP knowledge

Education

Bachelor's degree (or equivalent ex-US)

Associate's degree with relevant experience

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, Xand YouTube.

A sustainable process development and continuous improvement strategy is crucial to Quality Management System in GCP governing R&D. The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. Strategic Change Enablement (SCE) Manager I is responsible for partnering across CLCM organization to plan and deliver process improvement initiatives that support clinical research processes. Manage the development of clinical research processes including process maps and quality system documents. Provide change management for process improvement initiatives, including stakeholder and impact assessment and communications. Assess metrics and measures for their areas of focus. Leverage knowledge of AbbVie's Quality System, GxP Regulations, and the Business Process Framework (BPF) to deliver process and change management.

Responsibilities

• Responsible for understanding AbbVie's Quality System, GxP Regulations, and the Business Process Framework
• Awareness of Clinical Trial Management Systems and other associated systems for areas of focus
• Understand and partner across CLCM to support process improvement initiatives
• Provide change management for process improvement projects including stakeholder and impact assessment and communications
• Manage development of clinical research processes, including quality system documents and process maps
• Assessment of metrics and measures for their areas of focus
• Maintain initiative and change management application
• Partner across CLCM to assess and align on process improvements

• Bachelor's degree (or equivalent ex-US) is required, typically in a scientific or business field. An Associate's degree (or equivalent ex-US) with relevant experience is acceptable.
• Must have 6+ years of Pharma-related/ clinical research related experience; 2+ years of experience preferably within clinical research.
• Experience in process management, optimization, and simplification work is preferred.
• Experience in change management is preferred.
• Effective leadership skills with a proven ability to foster team productivity and cohesiveness in a Matrix environment.
• Possesses good communication and problem-solving skills
• Change management and/or Lean Six Sigma desired.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may be modifiedIn the future.

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.

• This job is eligible to participate in our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

https://www.abbvie.com/join-us/reasonable-accommodations.html