Manager I, Process Excellence

Allergan; North Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k)

Job summary

AbbVie is seeking a Strategic Change Enablement (SCE) Manager I to partner across the CLCM organization, planning and delivering process improvement initiatives that support clinical research processes. You will drive development of clinical research processes, including process maps and quality system documents, and provide change management with stakeholder impact assessments and communications.

Ideal candidates bring 6+ years in pharma/clinical research, strong leadership, and familiarity

Qualifications

• Bachelor’s degree in science or business field; ex-US equivalent accepted.
• 6+ years pharma/clinical research experience; 2+ years in clinical research preferred.
• Experience in process management, optimization, and simplification.
• Change management experience preferred.
• Strong leadership and communication in a matrix environment.

Responsibilities

• Understand AbbVie’s Quality System, GxP, and Business Process Framework.
• Support process improvement initiatives in CLCM across stakeholders.
• Develop clinical research processes and quality system documents, including maps.
• Provide change management, impact assessments, and communications.
• Measure and assess metrics for focus areas.
• Maintain change management applications and align with CLCM on process improvements.

Skills

Leadership

Change management

Communication

Problem solving

Lean Six Sigma

GxP knowledge

Pharma/clinical research experience

Education

Bachelor’s degree in science or business

Associate’s degree with relevant experience acceptable

Tools

QMS software

Process mapping tools

Job description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

A sustainable process development and continuous improvement strategy is crucial to Quality Management System in GCP governing R&D. The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. Strategic Change Enablement (SCE) Manager I is responsible for partnering across CLCM organization to plan and deliver process improvement initiatives that support clinical research processes. Manage the development of clinical research processes including process maps and quality system documents. Provide change management for process improvement initiatives, including stakeholder and impact assessment and communications. Assess metrics and measures for their areas of focus. Leverage knowledge of AbbVie's Quality System, GxP Regulations, and the Business Process Framework (BPF) to deliver process and change management.

Responsibilities

• Responsible for understanding AbbVie's Quality System, GxP Regulations, and the Business Process Framework
• Awareness of Clinical Trial Management Systems and other associated systems for areas of focus
• Understand and partner across CLCM to support process improvement initiatives
• Provide change management for process improvement projects including stakeholder and impact assessment and communications
• Manage development of clinical research processes, including quality system documents and process maps
• Assessment of metrics and measures for their areas of focus
• Maintain initiative and change management application
• Partner across CLCM to assess and align on process improvements

Qualifications

• Bachelor’s degree (or equivalent ex-US) is required, typically in a scientific or business field. An Associate’s degree (or equivalent ex-US) with relevant experience is acceptable.
• Must have 6+ years of Pharma-related/ clinical research related experience; 2+ years of experience preferably within clinical research.
• Experience in process management, optimization, and simplification work is preferred.
• Experience in change management is preferred.
• Effective leadership skills with a proven ability to foster team productivity and cohesiveness in a Matrix environment.
• Possesses good communication and problem-solving skills
• Change management and/or Lean Six Sigma desired.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation.