Manager, HR Business Partner - Distribution Center

Shiseido; Groveport (OH); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health Insurance

401K

Paid Time Off

Tuition Reimbursement

Career Development

Job summary

Shiseido Americas, a subsidiary of Shiseido Company Limited, is seeking a Manager, Human Resources for the Groveport, Ohio Distribution Center. This on-site role supports ~200 employees across three shifts, delivering full HR lifecycle services, workforce planning, onboarding, employee relations, and compliance.

You will partner with site leadership and HR Centers of Excellence to deliver timely HR solutions, drive engagement, and support Talent Acquisition activities including Hajimari Summer

Qualifications

• College degree or the required work experience, and a Human Resources certification (e.g., SHRM).
• Lean Six Sigma certification is desired but not required.
• HR generalist experience supporting an hourly employee population in a distribution center, warehouse, manufacturing or logistics environment.

Responsibilities

• Serve as the first point of contact for ~200 employees across three shifts, offering guidance on policies, benefits, attendance, leaves, and daily HR matters.
• Partner with DC leaders to foster a people-first culture, improve communication, and resolve issues across all shifts.
• Collaborate with the Director of HR on site priorities, employee relations, and engagement aligned with global/regional HR goals.
• Maintain on-site presence five days per week and adjust schedule to ensure accessible HR support.
• Support full-cycle recruiting for hourly roles and select professional positions, including sourcing, interviewing, and coordinating offers.
• Partner with managers on employee relations, performance, coaching, and leave administration, ensuring policy consistency.
• Conduct timely, objective workplace investigations, document findings, and recommend resolutions.
• Facilitate onboarding and New Hire Orientation, complete required paperwork and check-ins.
• Support Hajimari Summer Internship onboarding activities with Corporate Talent Acquisition.
• Promote engagement initiative and monitor implementation of action plans.
• Collaborate on supply chain process improvements, including Lean Six Sigma projects.
• Update HR dashboards for real-time workforce analytics.
• Assist with corporate compliance and local HR policies.
• Stay updated on employment law developments.

Skills

HR Generalist

Recruiting

Employee Relations

Excel/PowerPoint

Team Collaboration

Education

Bachelor's degree

SHRM certification

Tools

SuccessFactors

Excel

PowerPoint

TEAMS

Job description

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Where You Will Work

Our Human Resources Team encourages a culture of continuous learning and improvement, with a focus on driving innovation and achieving operational excellence. We offer a dynamic and stimulating work culture, as employees are part of a greater team and purpose that collaborates with different departments, brands and business units.

Job Summary

The Manager, Human Resources operates as the full-service HR generalist and sole on-site HR representative for the Shiseido Americas Distribution Center (DC) in Groveport, Ohio. Supporting approximately 200 employees across three shifts and five operating days per week, the Manager provides hands-on support across the employee life cycle, including workforce planning, talent acquisition, onboarding, employee relations, performance management, learning and development, engagement, mobility, compliance, leave administration, and offboarding. The Manager partners closely with site leadership and the HR Centers of Excellence, including Payroll, Compensation, Benefits, HRIS, and Learning, to deliver timely solutions and consistent employee experience. This role reports to the Director, Human Resources, located at the regional headquarters in New York.

What You Will Do

• You will serve as the first point of contact for approximately 200 employees across three shifts, providing timely, practical guidance on workplace questions, policies, benefits, attendance, leaves, employee relations, and other day-to-day HR matters.
• You will partner with distribution center leaders, managers, and supervisors to foster a people-first culture, strengthen communication, anticipate workforce needs, and resolve employee and operational issues promptly and consistently across all shifts.
• You will work in close collaboration with the Director, Human Resources on day-to-day site priorities, projects, employee relations issues and engagement initiatives aligned to global and regional HR and supply network objectives.
• You will maintain a regular on-site presence five days per week, adjusting your schedule as business and employee needs require across any shift to ensure accessible HR support throughout the operation.
• You will support full-cycle recruiting for hourly roles and select professional positions, including sourcing and screening candidates, coordinating interviews, and supporting offer and pre-employment screening processes.
• You will partner with managers and supervisors on employee relations, performance management, coaching, corrective action, time and attendance, workforce scheduling, safety, workers’ compensation, accommodations, and leave administration, ensuring timely follow-through and consistent application of policies and practices.
• You will conduct prompt, objective workplace investigations; assess risk and available options; document findings; and recommend practical, consistent resolutions to employee concerns, complaints, and policy violations.
• You will facilitate onboarding, including New Hire Orientation, completion of required paperwork (including drug testing and I-9), and 30-60-90-day check-ins.
• You will support the Corporate Talent Acquisition team with onboarding and executing key activities related to the Hajimari Summer Internship Program.
• You will promote a value-enhancing culture and actively support building Engagement action plans and their execution and measure.
• You will collaborate with the facility managers, supervisors and employees on supply chain process improvement initiatives, including Lean Six Sigma.
• You will update and monitor HR dashboards to deliver real-time workforce analytics and insights.
• You will assist with implementing corporate compliance requirements and local HR policies and procedures.
• You will maintain awareness of employment law developments and changes in applicable regulations.
• You will complete other duties and special projects as assigned.

Who You Are

• You have a college degree or the required work experience, and a Human Resources certification (e.g., SHRM). Lean Six Sigma certification is desired but not required.
• You have HR generalist experience supporting an hourly employee population in a distribution center, warehouse, manufacturing or logistics environment. You are comfortable independently managing competing priorities and providing hands‑on support across the full employee life cycle.
• Work 5 Days a Week on‑site.
• You possess impeccable integrity, transparency, and willingness to both give and receive candid feedback are vital for enhancing leadership capabilities and driving business performance.
• You have strong interpersonal, communications listening and consultative skills (verbal and written).
• You can manage multiple work streams simultaneously, balancing day‑to‑day priorities with longer‑term initiatives in a fast‑paced environment.
• You can work flexible on‑site schedule to build relationships and provide HR support across three shifts, including occasional early morning, evening or off‑hours coverage based on business needs.
• You have strong business acumen and ability to understand business issues and implications is a must.
• You have strong analytics and problem‑solving skills.
• You can interact efficiently across all organizational levels.
• You have proficiency in the MS Office Suite is expected, with advanced capability in Excel and PowerPoint; proficiency in TEAMS is highly valued.
• You have experience utilizing Success Factors or comparable HRIS platforms for transaction processing and data management is required.

Your Dreams. Our Future.

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job‑specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law