Lead, Warehouse

Shiseido; Groveport (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 6% company match

Paid time off and paid volunteer days

Employee discounts

Tuition reimbursement

Job summary

Shiseido is seeking a Warehouse Lead at our Groveport location. This role involves leading a team, enforcing company policies, and ensuring operational efficiency. The ideal candidate will have at least one year of warehouse experience, two years in a lead role, and strong communication and problem-solving skills. We offer competitive benefits, including medical insurance, a 401(k) plan with company match, and employee discounts. Join us in a collaborative workplace culture that celebrates diversity.

Qualifications

• Act as a liaison between management and team members.
• Enforce company policies and procedures.
• Deliver monthly performance reviews to temporary agency staff.
• Monitor and hold employees accountable for break schedules.
• Drive powered industrial equipment like reach truck.

Responsibilities

• Lead the team and ensure efficient operation in the supervisor's absence.
• Provide feedback on team strengths and development needs.
• Interact with commercial drivers at shipping gates.
• Maintain and enforce safety and security policies.

Skills

Verbal and written communication skills

Problem-solving skills

Experience with warehouse equipment

Leadership and supervisory skills

Strong English language skills

Education

Minimum of one year experience as a warehouse worker

Minimum of two years experience in a lead or supervisory role

Tools

RF scanner

Inventory management systems

PC or laptop

Outlook

Word

Excel

Job description

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world‑renowned Shiseido Company Limited. We bring together a portfolio of prestige beauty and fragrance brands such as Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, Shiseido, Issey Miyake, Narciso Rodriguez and Tory Burch. Headquartered in New York City with U.S. offices in New Jersey, Ohio, Texas and Florida, we employ over 2,000 people across the U.S., Canada and Latin America. At Shiseido Americas we value and celebrate human diversity and foster a collaborative workplace culture that embraces creative thinking, inclusivity and unique perspectives.

Where You Will Work

Shiseido Americas Distribution Center is hiring! We are looking for people who work safely and with a quality focus, who have a sense of urgency and purpose, and who contribute integrity and a positive attitude.

Job Summary

The Warehouse Lead works closely with the Operations Supervisor to establish, create, implement, and enforce company initiatives and policies while maintaining the highest standards of efficiency and quality for our internal and external customers.

What You Will Do

• You will act as a liaison between management and team members, representing company values
• You will enforce company policies and procedures and provide feedback to the supervisor when inconsistencies are observed
• You will meet deadlines and goals set by the department supervisor or manager
• You will provide feedback to supervisors on strengths and development needs of team members
• You will deliver monthly performance reviews to temporary agency staff
• You will lead by example, be approachable, follow through on promises and commitments, and demonstrate consistency between words and actions
• You will monitor the break schedules of employees in your section and hold them accountable
• You will maintain and enforce company safety and security policies
• You will recognize the impact of your decisions on the company, customers, and team members
• You will interact with commercial drivers at shipping gates
• You will be able to run the department efficiently in the supervisor’s absence
• You will have the ability to drive powered industrial equipment (e.g., reach truck, double pallet rider)

Who You Are

• Minimum of one year experience as a warehouse worker, or equivalent combination of training, education, and experience
• Experience using warehouse equipment and RF scanner is preferred
• Ability to learn and perform all warehouse processes as needed
• Minimum of two years experience in a lead or supervisory role
• Effective verbal and written communication skills
• Problem‑solving skills
• Strong English language, math, reading, and writing skills
• Experience with business tools such as PC or laptop, Outlook, Word, Excel, inventory management systems
• Transportation experience is a plus

What We Can Offer You

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and paid volunteer days
• Paid company holidays and paid parental leave
• 401(k) with 6% company match
• Talent development and learning programs
• Internal and international mobility opportunities
• Product discounts and annual freebies
• Employee‑led affinity groups
• Tuition reimbursement

The hourly rate for this position may vary based on geographic location and is based on factors including knowledge, skills, and experience. In addition to base pay, we may offer additional forms of compensation as part of a total compensation package.

You may be asked to perform other duties necessary to help drive our vision, fulfill our mission and abide by our organization’s values.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.