Senior Manager, Manufacturing

Shiseido; East Windsor Township (NJ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

401K with company match

Product Discounts

Tuition Reimbursement

Job summary

Shiseido Americas is seeking a Senior Manager, Manufacturing, to lead day-to-day production operations at our New Jersey facility. You will supervise teams, drive schedule adherence, and ensure compliance with safety standards and GMP across multiple brands.

You will collaborate with cross-functional partners to optimize resources, scale up/down batches, and implement process improvements to meet business demand while upholding quality commitments.

Qualifications

• Bachelor's degree in physical science, engineering, or related field.
• At least 5 years supervising or managing batch manufacturing operations in cosmetics/pharma/chemical industries.
• Working knowledge of cosmetic formulations and manufacturing equipment operation.
• Trained in cGMP.
• Strong interpersonal, communication, problem-solving and leadership skills.
• Experience leading and developing others; proficient with Microsoft Office; root cause analysis proficiency.

Responsibilities

• Oversee day-to-day manufacturing operations and provide leadership to supervisors and direct labor.
• Ensure adherence to safety requirements and manufacturing procedures; coordinate with cross-functional teams.
• Partner with Bulk Planner to prepare manufacturing schedules and manage batch timelines.
• Schedule trial and launch batches to meet project timelines.
• Optimize resource use and execute the manufacturing schedule efficiently.
• Investigate batch upsets and prepare formal reports; implement corrective and preventive actions.
• Maintain regular maintenance discussions and preventive maintenance plans with maintenance teams.
• Ensure incidents and near-misses are reported and addressed.
• Monitor schedule adherence and communicate delays affecting run completion.

Skills

Leadership

Problem solving

Communication

Root cause analysis

MS Office

Education

Bachelor's degree in physical science, engineering, or related field

Job description

Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

WHERE YOU WILL WORK

Without compromising our steadfast commitment to Quality, Safety and Sustainability our manufacturing and packaging facility produces in excess of 70MM units per year. This is a demonstration of our can-do attitude, collaborative spirit, focus on innovation and continuous improvement mindset. Always People First!

Job Summary

The Senior Manager, Manufacturing, is responsible for overseeing day-to-day manufacturing operations, including providing leadership to supervisors and direct labor employees and maintaining short- and long-term batch schedules. This role ensures effective execution of the manufacturing schedule, adherence to established procedures, compliance with safety requirements, and timely communication and coordination with cross-functional departments.

What You Will Do

• You will ensure employees are properly trained in safety and quality requirements
• You will ensure compliance with Company safety policies and procedures, as well as applicable Occupational Safety & Health Administration (OSHA) and Food and Drug Administration (FDA) requirements.
• You will work in partnership with the Bulk Planner to prepare the manufacturing schedule.
• You will ensure trial and launch batches are appropriately scheduled to meet project timelines.
• You will execute the manufacturing schedule while ensuring the most efficient use of resources.
• You will investigate batch upsets or nonconformances and prepare a formal report.
• You will implement corrective and preventive actions to minimize defects, product contamination, and material or component mix-ups.
• You will establish a regular meeting cadence with maintenance to discuss preventive maintenance schedules, equipment breakdowns, and corrective actions to improve equipment uptime.
• You will ensure all incidents, near misses, and safety concerns are reported immediately and addressed appropriately.
• You will monitor adherence to the manufacturing schedule and communicate delays that may extend a run beyond the scheduled completion date.
• You will identify process improvement opportunities and implement prioritized improvements based on business needs.
• You will administer employee corrective actions when appropriate and in accordance with Company policies.
• You will oversee the scale up and scale down of batches to meet business demand.
• You will contribute to capital investment decisions and support factory acceptance testing (FAT) of equipment.
• You will lead the partnership with NPC to ensure launches are completed on time, in full, and in accordance with quality requirements.
• You will partner with AIC to obtain technical support for new products and technologies.

Who You Are

• You have a four-year degree in physical science, engineering, or a related field
• You have at least five years of experience supervising or managing batch manufacturing operations within the cosmetics, pharmaceutical, chemical, or a related industry.
• You have a working knowledge of cosmetic formulations and manufacturing equipment operation.
• You are trained and experienced in current Good Manufacturing Practices (cGMP).
• You possess excellent interpersonal, communication and problem-solving, and leadership skills.
• You demonstrate the ability and commitment to effectively lead and develop others.
• You are familiar with Microsoft Office applications.
• You can apply root cause analysis techniques to identify and resolve problems.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, if applicable. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees must be able to wear personal protective equipment (PPE) as required by the area of work or tasks being performed. Required PPE may include, but is not limited to, eye protection, hearing protection, safety shoes, gloves, or additional protective clothing.

Physical Requirement

Frequency

Standing

1/3 to 2/3

Walking

Under 1/3

Sitting

Under 1/3

Use hands to finger, handle or feel

Under 1/3

Reach with hands and arms

Under 1/3

Stoop, Kneel, Crouch, or Crawl

Not Applicable

Lifting/Carrying Requirement

Frequency

Up to 10 pounds

Under 1/3

Up to 25 pounds

Not Applicable

Up to 50 pounds

Not Applicable

If this sounds like you, we want you on our team.

Your Dreams. Our Future.

#NYlaw

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law