Manager, Global Education – (Remote) Johnson and Johnson, MedTech Electrophysiology

Johnson & Johnson MedTech; Baldwin Park (CA); Remote; USD 100,000 - 173,000; Full time

Job summary

A leading company in the medical technology sector seeks a Manager for Global Education to drive educational strategies supporting new product launches and training initiatives. This role requires collaboration across global teams, focusing on the sale and clinical utilization of electrophysiology hardware and software, offering competitive compensation and benefits.

Benefits

Competitive compensation

Bonuses

Time off

Employee benefits

Qualifications

• 3 years of experience in Medical Devices or related field.
• 3 years in cardiac electrophysiology, 3D mapping, or intracardiac ultrasound.
• 3 years in learning and development or electrophysiology experience.

Responsibilities

• Execute the learning strategy across regional teams.
• Collaborate on globally relevant education for New Product Introductions.
• Facilitate best practice sharing with regional education teams.

Skills

Leadership skills

Strong communication

Project management

Problem-solving

Education

Bachelor's Degree

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Manager, Global Education Purpose

Responsible for executing the learning strategy across regional Professional and Commercial Education (Prof Ed and Comm Ed) teams to build proficiency related to the sale and clinical utilization of JJMT Electrophysiology hardware and software. This position will collaborate across the global and regional Prof Ed and Comm Ed teams to develop globally relevant education in support of New Product Introductions (NPI) and New Employee Training, ensuring consistency with the global education strategy. The educational needs of both customers and customer-facing employees are in scope and must be approached with a global mindset. The Manager, Global Education will partner with the Sr. Manager, Global Education, EdTech, Global Strategic Marketing product launch leaders, and regional commercial leaders to align on knowledge gaps, promote best practices, leverage approved technologies, and ensure training consistency across all priority regions.

Functional Responsibilities

1. Partner with GSM product leads and commercial business leaders to translate marketing strategy into global education experiences supporting NPI and New Employee Training.
2. Collaborate with Global Strategic Marketing and regional Commercial Marketing teams to build and deliver launch training strategies and curriculum, as part of the Launch Excellence process.
3. Partner with EdTech and commercial leaders to facilitate best practice sharing.
4. Maintain consistency of education experience globally using EdTech and Electrophysiology curriculum design protocols to drive successful business results.
5. Work with regional education teams to identify needs and share best practices with EdTech strategy and design leads.
6. Collaborate with regional LMS teams on content mapping and management.
7. Ensure compliance with the global digital learning strategy, communication strategy, and digital asset library.
8. Apply educational design techniques to technical content from various sources to create effective education experiences aligned with standards.
9. Facilitate initial product training and Train the Trainer activities for regional education assets, including NPI and J&J MedTech Curriculum.
10. Follow copy review processes and coordinate content updates to keep materials current.
11. Create performance indicators to measure training effectiveness.
12. Adhere to project budgets.

Required Qualifications

• Bachelor’s Degree.
• 3 years of experience in Medical Devices or related field.
• 3 years in cardiac electrophysiology, 3D mapping, or intracardiac ultrasound.
• 3 years in learning and development or electrophysiology experience.
• Ability to translate business strategy into education solutions.
• Leadership skills to engage and collaborate with global teams.
• Experience with cross-functional teams in a matrixed organization.
• Strong communication skills across functions and geographies.

Preferred Qualifications

• Experience in regional Commercial Education deployment.
• Experience in OUS markets or with OUS teams.
• Experience in medical technology sales or marketing.
• Vendor management experience.
• Certification in Instructional Design or curriculum design.
• Knowledge of Learning Management Systems, strategic planning, adult learning, and cost/benefit analysis.

Physical Working Conditions / Requirements

• Strategy development and execution.
• Curriculum design and training facilitation.
• Project management and consulting skills.
• Problem-solving abilities.
• Excellent communication skills.
• Office work, with sitting, walking, and computer use.
• May lift up to 30 lbs occasionally.
• Possible work in hospital lab environments during prelaunch and launch.
• Willingness to travel up to 25% globally.

The position offers competitive compensation, including bonuses, benefits, and time off. Details are available at https://www.careers.jnj.com/employee-benefits. The salary range for candidates in the US is $100,000 to $172,500.

Johnson & Johnson is an Equal Opportunity Employer. We consider all qualified applicants without regard to protected characteristics and provide accommodations for individuals with disabilities upon request.