Manager, Global Distribution Operations

Warner-Elektra-Atlantic Corporation; Nashville (TN); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Warner Music Group is seeking a Manager of Revelator Distribution Operations to support key clients and internal teams during US business hours. You will build expertise in the Revelator platform to oversee end-to-end workflows from catalog ingestion to delivery across global DSPs.

The role emphasizes resolving DSP issues, optimizing metadata and assets, and delivering operational reporting to ensure independent labels and artists succeed in digital marketplaces.

Qualifikationen

• 2–4 years' experience in digital distribution, digital supply chain or content operations within music, media or entertainment.
• Hands-on experience of content ingestion, metadata management and delivery to DSPs and CMSs.
• Working knowledge of music metadata standards and identifiers (ISRC, UPC/EAN, ISNI).
• Familiarity with DDEX message types and delivery feeds.
• Intermediate SQL – able to write and adapt queries with joins and filters against a relational database.

Aufgaben

• Oversee end-to-end operational workflows for Revelator distribution operations.
• Drive catalog ingestion support and monitor delivery to DSPs.
• Investigate and resolve DSP delivery errors and metadata rejections.
• Collaborate with engineering to reproduce platform issues for fixes.

Kenntnisse

Digital distribution

Metadata management

SQL

ISRC

ISNI

DDEX

Revelator platform

Tools

Relational databases

Airtable

Jobbeschreibung

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

A little bit about our team:

Distribution operations are the specialist team within the WEA Global Operations dept that supports WMG’s distribution business including ADA. In the Distribution Operations department, we work to ensure that releases from independent labels and artists are delivered on time and in accordance with industry standards, DSP guidelines, and the creative strategy of our partners. This is a collaborative role that interfaces with internal business entities as well as other Global Operations teams as well as external label partners and artists. We’re a group of creative problem solvers whose goal is to support independent music and position labels and artists for success. Getting products to market is the backbone of a distribution company!

Your role:

As Manager of Revelator Distribution Operations, you will play a critical role in supporting key clients and internal teams during US business hours. You will build deep expertise in the Revelator platform to oversee end-to-end operational workflows. In this position, you will drive seamless catalog ingestion support, monitor release deliveries, resolve technical DSP issues, optimize metadata and assets, and deliver actionable operational reporting to ensure independent labels and artists are set up for success across global digital service providers.

Here you’ll get to:

• Catalog ingestion & delivery - provide support to the DSCO Catalog Ingestion team as they lead on catalog creation and delivery into Revelator
• Delivery monitoring - Monitor delivery feeds and supply chain events daily; identify failed, stalled and rejected deliveries and action them within agreed turnaround time
• Delivery monitoring - Manage (Investigate and resolve) DSP delivery errors, metadata rejections and asset failures
• Delivery monitoring - bring up relevant issues to engineering with reproducible detail where a platform fix is required.
• Delivery monitoring - Raise, track and chase tickets with DSP partners (Apple, Spotify, YouTube, Amazon and others) through to closure.
• Metadata & asset optimization - Identify and optimize metadata including artist disambiguation / profile mapping, contributor enhancement, artwork / audio replacement
• Operational reporting - Produce recurring operational reporting on delivery volumes, error rates, open partner tickets and ingestion progress.
• Operational reporting - Respond to internal and client queries on delivery and catalogue status within agreed service levels
• Key direct operational contact - provide key direct operational support to US time zone business entities

About you:

2-4 years' experience in digital distribution, digital supply chain or content operations within the music, media or entertainment industry. Hands-on experience of content ingestion, metadata management and delivery to digital service providers including their unique CMSs (Apple Connect, S4MP etc). Working knowledge of music metadata standards and the identifiers that underpin them (ISRC, UPC/EAN, ISNI), and familiarity with DDEX message types and delivery feeds. Intermediate SQL - able to write and adapt queries with joins and filters against a relational database without assistance.

We’d love it if you also had:

• Passion for supporting independent music
• An interest in efficiency tools (Airtable etc) and application of AI tools for business
• Working knowledge of industry developments and commercial practices

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents: 2026 Benefits At A Glance final.pdf EVerify Participation Poster.pdf Right To Work .pdf

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships.

Salary Range: Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

You must be legally authorized to work in the United States as of your first day of employment with WMG. Valid proof of work authorization will be required upon hire in accordance with federal law.

Warner Music Group is all about our people. We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA. Consider a career at WMG and be a part of one of the biggest forces in music today.