Sr. Manager, Digital Accounts, Order to Cash

Warner Music Group; Nashville (TN); Remote; USD 120,000 - 125,000; Full time

Job summary

Warner Music Group’s Nashville Shared Services Center seeks a Sr. Manager, Digital Accounts, Order to Cash to lead AR, invoicing, cash application and revenue assurance for Digital revenues across the Recorded Music and Publishing segments.

You will own cash forecasting, bad debt management, and work with FP&A, Legal, and Finance teams to ensure accurate revenue recognition and SOX compliance. Responsibilities include contract reviews for royalty streams, coordination with DSPs and partners, and

Qualifications

• 10 years of progressive experience in Finance Operations, shared services, revenue recognition, accounts receivable, and related OTC processes.
• Deep expertise in ASC 606/IFRS 15 and strong data governance.
• Bachelor’s degree in Finance or related field is required.

Responsibilities

• Lead the Digital and Royalty Stream AR team, overseeing invoices, collections, cash application, and Revenue Assurance.
• Own cash forecasting, bad debt management, and liaison with stakeholders across the organization.
• Review contracts for terms, advances, payments, and royalty-related revenue recognition.
• Manage and develop both internal and offshore resources to improve processes.

Skills

SAP S/4HANA

Revenue recognition

Accounts receivable

Cash forecasting

Data analytics

Education

Bachelor's degree in Finance

Tools

Excel

BI software

Job description

Job Title: Sr. Manager, Digital Accounts, Order to Cash

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: . . . Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

A little bit about our team:

Warner Music’s Nashville Shared Services Center (SSC) is the home to the financial and administrative functions that provide critical support and best-in-class services to our US, Canadian, and Latin American Recorded Music and Publishing businesses. The Nashville Center embodies the innovative and creative spirit that stems from the company’s deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to develop a wide range of skills through cross-function collaboration and development opportunities.

Your role:

• Lead the Digital and Royalty Stream AR team and ensure operational tasks are being completed as required.
• Candidate will own and be responsible for invoices, collections, cash application, Revenue Assurance and risk assessments.
• Candidate will also play an active role in cash forecasting, bad debt management, and will liaise with various stakeholders within and outside the organization.
• Facilitate setup and tracking of new accounts and maintain relationships with DSPs and licensing and sync partners for the Recorded Music and Publishing segments.
• Provide input and analysis relating to risk of Digital Accounts as needed and overall management of the Risk Review schedule and timeline for the Digital portfolio.
• Serve as primary contact for SSC Accounting, Legal, Finance, Legal and Business Teams.
• Review contracts for terms, advances, payments, reporting, and pricing for use in various tracking and reconciliation projects.
• Manage and track Invoice Advance/Guarantees, Formatting, and Prep Fees to insure timely payment.
• Implement, translate and review contractual language for royalty related revenue stream customers and other partners.
• Accurately record and report all digital revenues by media type and ensure that all cash is properly applied and required triggers for revenue recognition are met.
• Lead and develop both internal and offshore resources
• Assist in preparing Cash Forecasts for significant revenue streams associated with our industry in partnership with FP&A
• Prepare accruals for outstanding unprocessed or revised sales reporting files.
• Work with customers to resolve account discrepancies and collect any additional monies.
• Ensure proper tracking of income for cash projection and application references.
• Oversee daily cash reporting, and other follow-up processes as needed.
• Manage preparation of invoices for pricing, manifest, suspense, compliance and/or product code issues, when required.
• Develop efficient, innovative ways to streamline and improve processes around use and storage of data reported, i.e. Current List, Digital Income and other excel spreadsheets currently in use.
• Concentrate on cleanup activities while maintaining an eye on process improvement possibilities.
• Leading account review, cash forecast and bad debt meetings with Corporate Controllership and Finance Shared Service Leadership.
• Facilitate monthly royalty payments for promotional funds, rights holders, and other internal payees as needed.
• Support revenue recognition function where applicable.
• Own and review SOX controls established and operating over the Digital portfolio.

About you:

10 years of progressive experience in Finance Operations, shared services, revenue recognition, accounts receivable, and related OTC processes or revenue accounting. Minimum of five years leading large teams including outsourced support resources Deep expertise in SAP S/4 Hanna Expert process knowledge of the sub-towers: Customer Master Data, Credit Management, Billing, Collections, Dispute Management, and Cash Application. Bachelor’s degree required (Finance preferred) Strong understanding of internal controls, data governance, and SOX compliance. Well versed in data analytics with proficiency with BI software, Excel, or other tools to construct data matching models.

• Deep understanding of ASC 606 (US GAAP) and/or IFRS 15(Revenue from contracts with Customers.)
• Detailed understanding of Music Industry revenue streams
• MBA in Finance
• Working knowledge of Music Industry meta data on products, tracks, and other artist related works.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound.

#LI-Remote Salary Range: $120,000 to $125,000 Annually

Links to relevant documents:

• 2026 Benefits At A Glance final.pdf
• EVerify Participation Poster.pdf
• Right To Work .pdf

Warner Music Group is an Equal Opportunity Employer.

We are one global company made up of the most knowledgeable, passionate, and creative people in our business. It is the mission of every member of the WMG team around the world to create a nurturing environment for artists, songwriters, and fellow employees at every stage of their career. We strive to set WMG apart from the rest of the industry by embracing a philosophy of innovation that is part of our company's DNA. Consider a career at WMG and be a part of one of the biggest forces in music today.