Gift Shop Assistant Jackson Hospital

Henry Ford Health; Jackson (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Henry Ford Health Jackson hospital campus is hiring a Gift Shop Associate to ensure smooth shop operations in the Manager’s absence and support the team. The role focuses on customer service for patients, visitors, and staff, with duties including merchandising and stocking, as well as moving items from storage to the shop floor.

The position requires a High School diploma or equivalent and the ability to lift up to 40 pounds and stand or move throughout shifts.

Qualifications

• High School education or equivalent.
• Ability to lift boxes up to 40 pounds and push loaded carts.
• Must be able to physically withstand repetitive movements and stationary position throughout duration of shift.

Responsibilities

• Maintain daily operations of the Gift Shop in the Manager’s absence.
• Provide excellent customer service to patients, visitors, and staff.
• Move merchandise from storage to the sales area, including lifting boxes up to 40 pounds and pushing loaded carts.
• Ensure the shop is well-organized and stocked with necessary items.

Skills

Customer service

Stock handling

Merchandising

Education

High School diploma or equivalent

Job description

Job Description

Job Title

Gift Shop Assistant

About the Department

Join our team at the Henry Ford Health Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment. Here, you'll be part of a close-knit team dedicated to providing exceptional care and service to our patients and visitors. The Gift Shop plays a vital role in enhancing the hospital experience, offering comfort and convenience to those we serve.

Henry Ford Jackson Hospital
205 N East Ave
Jackson, MI 49201

Role Overview

As a Gift Shop Associate, you will ensure the smooth operation of the Gift Shop in the Manager's absence and provide additional support to the team. Your role is essential in maintaining a welcoming and well-stocked environment for our patients, visitors, and staff, contributing to the overall experience at Henry Ford Health.

From the Hiring manager:

We strive to provide a positive experience for all customers including patients and visitors as well a large percentage of physicians and employees.

My goal is to provide consistent scheduling for my team so there is a great home and work transition.

Schedule is set, and would be Wednesdays 2:00-7:30pm, Thursdays 2:30-7:30pm, Fridays 2:30-7:30pm, and every other weekend 12:00-5:00pm.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Maintain daily operations of the Gift Shop in the Manager¿s absence.
• Provide excellent customer service to patients, visitors, and staff.
• Move merchandise from storage to the sales area, including lifting boxes up to 40 pounds and pushing loaded carts.
• Ensure the shop is well-organized and stocked with necessary items.

What You Will Need

Required Qualifications

• High School education or equivalent.
• Ability to lift boxes up to 40 pounds and push loaded carts.
• Must be able to physically withstand repetitive movements and stationery position throughout duration of shift.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.