Manager, Food Safety

SeaWorld; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Life Insurance

Disability Benefits

Tuition Reimbursement

Job summary

SeaWorld is looking for enthusiastic Ambassadors to help ensure food safety compliance across all park Food & Beverage locations. You will train staff on ServSafe standards, oversee HACCP operations, and lead safety inspections to protect guests and team members.

Join a dynamic team that partners with leadership to maintain high standards of food handling and customer service. A valid ServSafe Manager certification and willingness to work flexible hours are required.

Qualifications

• Bachelor's degree or equivalent preferred.
• Strong customer service mindset and ability to handle multiple tasks.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist and manage all park Food & Beverage locations in accordance with FDA, HACCP, and related guidelines.
• Conduct and proctor ServSafe Food Manager Certification training.
• Create and manage HACCP operations at all food service locations.
• Perform internal food safety inspections and audits.
• Investigate food-related safety incidents and report findings to senior leadership.
• Maintain records and data tracking of food safety and safety data.

Skills

Customer service

Multi-tasking

Time management

Interpersonal skills

Food safety knowledge

Education

Bachelor's degree or equivalent preferred

Tools

Microsoft Office

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Assist and manage all park Food & Beverage locations in the compliance and execution of our Food Safety policies and system in accordance with FDA, HACCP, and all other appropriate regulatory guidelines
• Conduct training and proctor ServSafe Food Manager Certification and ensure proper food handling training is being completed for all F&B Ambassadors and leaders
• Create and manage HACCP operations at all food service locations
• Conduct and oversee internal food safety inspections and audits
• Conduct and manage investigations regarding food related illness complaints and Ambassador safety; provide detailed reporting to senior leadership
• Submit and manage corrective actions to locations not meeting food safety/HACCP standards and work with facility leadership to ensure compliance
• Manage recordkeeping and data tracking of food safety and safety data
• Serve as liaison for regulatory inspections and maintain inspection results
• Work in tandem with F&B leadership on recipe standardization and activities related to nutrition and allergen programs
• Collaborate with the procurement team to resolve food safety issues relating to food and beverage products
• Daily oversight and development of team while maintaining high levels of cleanliness and a safe environment for ambassadors and guests
• Collaborate and establish relationships with other departments to ensure business needs are being met
• Maintain expense budgets as needed
• Perform other duties as assigned

What it takes to succeed:

• Bachelor's degree or equivalent preferred
• A valid driver's license
• Must have or be able to obtain National Restaurant Association Education Foundation ServSafe Food Safety Manager's Certification
• Must be able to complete and proctor RAMP Certification Training (alcohol)
• Excellent knowledge of food handling techniques and be comfortable and able to work with all food types, including food allergens in any dining facility
• A passion for customer service
• Excellent multi-tasking and time management skills
• Strong communication and interpersonal skills
• Flexibility to perform varied duties
• Proficiency with Microsoft Office

What else is important:

• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
• Perform cleaning duties; including use of cleaning chemicals
• Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.