Manager, Food Safety

Entertainment Places; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible SP—

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment seeks an Ambassadors-focused Food Safety Manager to ensure HACCP and FDA-aligned practices across all park F&B locations. You will train staff, oversee inspections, manage corrective actions, and report findings to senior leadership.

The role requires a Bachelor’s degree (or equivalent), ServSafe certification, and strong communication with a focus on safety, allergens, and customer service. Occasional extended schedules may apply.

Qualifications

• Bachelor’s degree or equivalent preferred.
• Valid driver’s license.
• Must have or be able to obtain ServSafe Food Safety Manager Certification.
• Must be able to complete and proctor RAMP Certification Training (alcohol).
• Excellent knowledge of food handling techniques and allergens.
• Strong customer service mindset and multitasking abilities.
• Proficiency with Microsoft Office for recordkeeping.

Responsibilities

• Oversee food safety compliance for all park Food & Beverage locations.
• Train and proctor ServSafe certifications for staff and leaders.
• Create and manage HACCP operations across locations.
• Conduct internal safety inspections and audits.
• Investigate food-related illness and report findings to leadership.
• Maintain corrective actions and liaise with facilities for compliance.
• Manage records and data tracking of safety metrics.
• Collaborate with leadership on recipes, nutrition, and allergen programs.
• Balance budgetary responsibilities with safety priorities.

Skills

Food safety

Audits & inspections

Team leadership

Training & education

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do:

We’re looking for an inspirational, solutions-driven individual with advanced knowledge of food safety and HAACP standards. We’ll rely on you to ensure health and safety protocols are adhered to and oversee inspections and audits. This position requires an individual who is capable of motivating, educating, training and inspiring Ambassadors.

You will:

• Assist and manage all park Food & Beverage locations in the compliance and execution of our Food Safety policies and system in accordance with FDA, HACCP, and all other appropriate regulatory guidelines
• Conduct training and proctor ServSafe Food Manager Certification and ensure proper food handling training is being completed for all F&B Ambassadors and leaders
• Create and manage HACCP operations at all food service locations
• Conduct and oversee internal food safety inspections and audits
• Conduct and manage investigations regarding food related illness complaints and Ambassador safety; provide detailed reporting to senior leadership
• Submit and manage corrective actions to locations not meeting food safety/HACCP standards and work with facility leadership to ensure compliance
• Manage recordkeeping and data tracking of food safety and safety data
• Serve as liaison for regulatory inspections and maintain inspection results
• Work in tandem with F&B leadership on recipe standardization and activities related to nutrition and allergen programs
• Collaborate with the procurement team to resolve food safety issues relating to food and beverage products
• Daily oversight and development of team while maintaining high levels of cleanliness and a safe environment for ambassadors and guests
• Collaborate and establish relationships with other departments to ensure business needs are being met
• Maintain expense budgets as needed
• Perform other duties as assigned

What it takes to succeed:

• Bachelor’s degree or equivalent preferred
• A valid driver’s license
• Must have or be able to obtain National Restaurant Association Education Foundation ServSafe Food Safety Manager’s Certification
• Must be able to complete and proctor RAMP Certification Training (alcohol)
• Excellent knowledge of food handling techniques and be comfortable and able to work with all food types, including food allergens in any dining facility
• A passion for customer service
• Excellent multi-tasking and time management skills
• Strong communication and interpersonal skills
• Flexibility to perform varied duties
• Proficiency with Microsoft Office

What else is important:

Must be able to lift, push, pull and/or carry up to 50 lbs. Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes Perform cleaning duties; including use of cleaning chemicals Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.