Manager, Food & Beverage

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

Join a leading entertainment company as a Manager in Food & Beverage, where you will inspire a team dedicated to exceptional guest service. The role includes operational responsibilities, guest interaction, and compliance with safety standards, offering a dynamic work environment with various benefits.

Benefits

Paid Time Off

Complimentary Park Tickets and Passes

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Qualifications

• At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity.
• Able to lead and develop ambassadors in daily job tasks.
• Complete a Food Safety Manager certification.

Responsibilities

• Supervise, train, and counsel Ambassadors.
• Maintain a clean and safe environment.
• Assist leadership with departmental needs.

Skills

Guest Service

Leadership

Compliance

Training

Job description

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Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

You will help lead and inspire a team to deliver great guest experiences from the get-go. You will model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with. You will:

• Supervise, train, and counsel Ambassadors
• Perform the job duties you’re supervising
• Maintain a clean and safe environment for all team members, guests, and animals
• Develop team members through training, feedback and coaching
• Ensure compliance with all relevant regulations and policies
• Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals
• Respond to guest and team member needs
• Assists leadership with employees scheduling, training, food ordering and equipment
  
  

What It Takes To Succeed

• At least 18 years of age
• At least 1 year of experience in the food and beverage industry or similar high volume leadership capacity
• Able to lead and develop ambassadors in daily job task
• A role model for SEA safety, guest service, attendance, cleanliness and wardrobe standards
• Able to work with and lead ambassadors in areas that sell and serve alcohol.
• A valid Driver’s license and ability to meet company driving guidelines preferred
• Able to complete a Food Safety Manager certification and pass the exam
• Lift, carry, push and pull up to 50lbs. on a frequent basis.
• Position engages in extensive walking and standing throughout work shift
• Frequent bending from waist to floor, kneeling, squatting, simple hand grasping work and fine hand manipulation (computer work/typing, writing).
• Occasional overhead reaching and climbing stairs and ladders
• Work both indoors and outdoors, exposed to a variety of weather conditions
• Perform all cleaning duties, including use of cleaning chemicals
• Able to work a flexible schedule (Includes: Weekends, holidays, catering events and evening hours)
• Flexible in work locations as placement will depend on business needs and career development opportunities
  
  

The Perks Of The Position

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan
  
  

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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