Manager - Fleet Services - Maintenance & Damage

Avis Budget Group; Virginia; On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in the automotive sector is seeking a Manager for Fleet Services - Maintenance & Damage in Virginia. This role involves overseeing fleet performance, managing team operations, and ensuring vehicle servicing and repair processes meet company standards. Ideal candidates will have strong management experience, excellent communication skills, and a commitment to safety and quality.

Qualifications

• Minimum of 2 years management experience in related field.
• Valid driver's license and successful background check.
• Ability to lift 50 pounds.

Responsibilities

• Manage overall performance of fleet services function.
• Develop and implement operating plans for fleet utilization.
• Supervise and evaluate performance of team members.

Skills

Organizational skills

Financial acumen

Problem solving

Negotiation skills

Communication skills

Education

High school diploma

2-4 year college degree preferred

Job description

Manager - Fleet Services - Maintenance & Damage

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Manager - Fleet Services - Maintenance & Damage

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Responsible for the overall performance of the fleet services function of a location within a City/District with respect to the servicing, vehicle damage repair and/or in-fleeting/de-fleeting of rental vehicles where applicable at a particular location, to maximize fleet utilization and profitability for the City/District. Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the maintenance, vehicle damage repair and/or reconditioning of fleet vehicles, all activities relating to in-fleeting new and/or used vehicles into the rental fleet and de-fleeting vehicles to sale, auction and/or other alternative channels. Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, damage, in-fleet and deletion, including technician productivity, percent out of service, overdue idle cars, vendor cycle time, days to deletion and venue quality average grade. Assesses out of service, new car and deletions areas on a daily basis to establish daily workload in all areas of service, repair and in-fleet/de-fleet; holds daily pre-shift meetings with team members to review prior day performance and communicate daily workload and goals. Ensures all repair orders are completed and processed in accordance with established guidelines. Ensures warranty submissions meet or exceed business plan and all required documentation is submitted. Ensures timely completion of recalls, preventative maintenance and quality of vehicle repairs. Forecasts, budgets and manages key financial drivers including S&W per day, warranty recovery, cost per estimate and cost per deletion. Coordinates automotive damage appraisals/repairs and all activities related to such repairs including proper documentation of repair orders, and the ordering of parts, tools, and supplies. Selects, oversees, manages and maintains appropriate vendor relationships and workload assignment, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods, timely submission of invoices for approval and the timely payment of invoices. Maintains up to date files on vendor insurance policies. At bussing locations, oversees the repair and/or maintenance of all busses for the operation. Takes direction from the SC City Manager and may partner with the respective District Manager to prioritize the workload according to business objectives. Manages all areas of the employee lifecycle including hiring, onboarding, training, recognition and performance management of both managers and employees to enable a high performance culture. Supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture. Manages all facets of employee relations, including implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate. Provides a safe work environment by ensuring all safety policies and practices are followed and maintained. Key experiences include organizational and prioritization skills, financial acumen and forecasting skills, talent management and delegation, proven written and verbal communication skills, excellent investigation and problem solving skills, negotiation and vendor management skills. Requirements include a high school diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience), minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field), valid driver’s license and successful background check, ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs, and ability to lift 50 pounds and oversee multiple work areas.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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