Manager - Fleet Services - Maintenance & Damage

Avis Budget Group; Virginia, Springfield (MN, IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the rental car industry is seeking a Fleet Services Manager to oversee operations at their Virginia location. The role involves managing vehicle servicing, repairs, and team performance to ensure optimal fleet utilization. Candidates should have management experience, strong organizational skills, and the ability to work flexible hours.

Qualifications

• 2 years of management experience in rental cars or automotive service.
• Valid driver's license and successful background check.
• Ability to work flexible hours.

Responsibilities

• Manage fleet servicing, vehicle repairs, and maximize utilization.
• Oversee team performance and conduct pre-shift meetings.
• Handle employee lifecycle management including hiring and training.

Skills

Organizational skills

Financial acumen

Talent management

Communication skills

Problem-solving skills

Vendor negotiation

Education

High school diploma

College degree preferred

Job description

Major Responsibility:

Responsible for the overall performance of the fleet services function at a specific location within a City/District. This includes managing servicing, vehicle damage repair, and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability.

Essential Duties:

• Develop and implement operational plans to maximize fleet utilization, overseeing maintenance, repairs, reconditioning, and the in-fleeting and de-fleeting of vehicles.
• Manage team performance by setting and monitoring goals related to service, damage, in-fleet, and de-fleet activities.
• Assess daily workload for service, repair, and fleet management; conduct pre-shift meetings to review performance and communicate goals.
• Ensure all repair orders are completed according to guidelines and warranty submissions meet business plans.
• Oversee timely completion of recalls, preventative maintenance, and vehicle repairs.
• Forecast, budget, and manage financial metrics such as S&W per day, warranty recovery, and costs per estimate and deletion.
• Coordinate damage appraisals and repairs, including documentation and procurement of parts and supplies.
• Manage vendor relationships, ensuring service level agreements are met, and oversee invoice processing and vendor compliance.
• Report to the SC City Manager and collaborate with the District Manager to prioritize workload.
• Handle all aspects of employee lifecycle management, including hiring, training, performance evaluation, and recognition.
• Maintain a safe work environment by adhering to safety policies and practices.

Key Experiences and Skills:

• Strong organizational and prioritization skills.
• Financial acumen and forecasting abilities.
• Talent management and delegation skills.
• Effective written and verbal communication skills.
• Excellent problem-solving and investigation skills.
• Vendor negotiation and management skills.

Experience and Qualifications:

• High school diploma required; college degree preferred or equivalent experience.
• At least 2 years of management experience in related fields such as rental cars, automotive service, or similar.
• Valid driver's license and successful background check.
• Ability to work flexible hours, including early mornings, nights, or weekends.
• Ability to lift up to 50 pounds and oversee multiple work areas.

Location: Dulles, Virginia, United States of America