Manager, Financial Aid & Work-Study Programs (Hybrid)

Georgetown University; Washington (District of Columbia); Hybrid; USD 44,000 - 73,000; Full time

Job summary

Georgetown University is seeking a Manager of Financial Aid Loans and Work-Study to oversee the administration of Federal Work-Study and loan programs and to provide counseling to students and families regarding financial aid options. The role involves managing a large caseload, updating records, and ensuring compliance with federal, state, and institutional requirements.

The position operates in a hybrid mode with collaboration across a broad university ecosystem, including Law Center offices,

Qualifications

• Bachelor’s degree and financial counseling, customer service, and administrative experience required.
• Demonstrated ability to collect and analyze data, communicate clearly, and exercise independent judgment with diverse populations.
• Thorough understanding of federal, state, and financial aid programs.

Responsibilities

• Process financial aid applications and counsel students and families about aid options.
• Administer dollars related to scholarships, loans, and work-study programs and monitor corresponding disbursements.
• Cross-train across programs and assist with outreach initiatives throughout the year.
• Maintain financial aid records, update student data, monitor status, and ensure compliance with laws and university policies.

Skills

Financial counseling

Customer service

Data analysis

Communication

Administrative experience

Education

Bachelor's degree

Tools

Banner

Formstack

COGNOS

Web applications

Job description

Georgetown University is seeking a Manager of Financial Aid Loans and Work-Study to oversee the administration of Federal Work-Study and loan programs and to provide counseling to students and families regarding financial aid options. The role involves managing a large caseload, updating records, and ensuring compliance with federal, state, and institutional requirements.

The position operates in a hybrid mode with collaboration across a broad university ecosystem, including Law Center offices,