Manager, Finance Management - Accounts Payable, FinOps Support Center - HQ2

Amazon Inc.; Arlington (VA); On-site; USD 139,000 - 188,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC is seeking a hands-on Manager, Finance Management - Accounts Payable to lead an AP team and drive end-to-end P2P and O2C processes. The role requires deep analytics, cross-functional partnership, and exceptional stakeholder communication across North America and international teams.

You will build and monitor KPIs, scale processes, and mentor a growing team while aligning with Amazon’s Leadership Principles and Day 1 culture.

Qualifications

• 8+ years in tax, finance or related analytical field experience
• 6+ years in Accounts Receivable or Accounts Payable
• 6+ years applying KPIs to analyses
• 6+ years building financial and operational reports/data sets
• 6+ years creating process improvements with automation and analysis
• 5+ years directly managing and leading a team of 5+
• 3+ years advanced proficiency in Excel

Responsibilities

• Collaborate with cross-functional teams to integrate scalable Procure-to-Pay and Order-to-Cash processes
• Set and execute business objectives and monitor key success metrics
• Partner with senior leaders to drive strategic initiatives
• Develop financial and operational plans to meet long-term goals
• Provide accurate financial reporting, tracking, and recommendations for corrective actions
• Mentor and train team members to deliver strong customer service
• Triage vendor payments and resolve issues, including executive communication
• Identify escalation trends, root causes, and defects; drive resolution
• Document operating procedures for complex vendors and scenarios
• Use data from multiple sources (Excel/SQL) for reporting and analysis
• Communicate with vendors to resolve invoice discrepancies and ensure timely receivables
• Educate internal/external customers on self-service tools
• Coordinate across US/Canada time zones and with India partners

Skills

Leadership

Procure-to-Pay

Operations management

Data analysis

Vendor management

Communication

Education

MBA

CPA

Tools

Excel

SQL

MS Access

Cognos

Job description

Manager, Finance Management - Accounts Payable, FinOps Support Center - HQ2

Job ID: 10537453 | Amazon.com Services LLC - A57

We are Amazon’s Finance Operations Services organization (FinOps) and responsible for Amazon’s Accounts Payables (AP) and Receivables (AR) Teams. We ensure on-time, accurate payments, billings and collections on behalf of North American Business Channels. If motivating effective teams, raising the bar by diving deep into data, and driving process improvements are your key attributes, then Amazon’s Finance Operations Accounts Payable team has the perfect role for you.

We are seeking a hands‑on team leader to spearhead an Accounts Payable team that drives operational excellence and delivers measurable business impact. The ideal candidate will have excellent program and operations management, problem‑solving and communication skills and be effective interacting with technical and non‑technical stakeholders at all levels. Candidate will work directly with vendors and their management tools, processes, and mechanisms, as well as Amazon internal stakeholders and fulfillment operations to scale our growing business and address outstanding payment and billing questions and issues. This dive deep leader will also generate, and leverage insights based on Amazon’s unique data and metrics to lead tactical discussions with Financial Operations business teams to support FinOps leaders in making informed decisions.

This role is based in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy‑efficient office space, and create at least 25,000 new full‑time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth, including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

Key job responsibilities

• Works hand‑in‑hand with newly created cross‑functional team of accounts payable (AP) analysts in collaboration with upstream business, operations and technology teams to integrate scalable end‑to‑end Procure‑to‑Pay (P2P) and Order‑to‑Cash (O2C) processes and solutions.
• Set and execute business objectives; validate, monitor, and deliver on key success metrics, and execute on delivery roadmaps.
• Partner with senior leaders to drive strategic initiatives for long‑term success
• Develop financial and operational plans to achieve long‑term business goal
• Execute accurate financial reporting and planning, tracking performance, and providing recommendations for corrective actions
• Obsess on customer service and train new hires to do the same by establishing the Amazon Day 1 Culture based on our Leadership Principles.
• Systemically intake, elevate, and triage vendor payments (payables and billings) contacts and issues and follow‑through to resolution, including executive‑level communication.
• Recognize escalation trends and identify underlying defects and root causes.
• Partner with and influence business partners and other teams to resolve defects.
• Identify and implement best practices to streamline the P2P and O2C processes; document operating procedures for complex vendors and situations.
• Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.
• Communicate directly with vendors to resolve invoice and billing discrepancies and ensure timely and accurate receivables.
• Research P2P and O2C issues to identify and resolve process challenges and defects.
• Educate internal and external customers on self‑service tools.
• Work across US/Canada time zones as needed. Work with India business partners.

Basic Qualifications

• 8+ years of tax, finance or a related analytical field experience
• 6+ years of Accounts Receivable or Account Payable experience
• 6+ years of applying key financial performance indicators (KPIs) to analyses experience
• 6+ years of building financial and operational reports/data sets that inform business decision‑making experience
• 6+ years of creating process improvements with automation and analysis experience
• 5+ years of directly managing and leading a team of 5+ members experience
• 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience

Preferred Qualifications

• 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
• 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 6+ years of mentoring junior finance and/or business team members experience
• 3+ years of working with senior staff (e.g. c-suite) experience
• MBA, or CPA
• Experience working with large‑scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision‑making

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 139,100.00 - 188,200.00 USD annually