Manager, Facilities

NBCUniversal; California; On-site; USD 80,000 - 120,000; Full time

Job summary

NBCUniversal seeks a Facilities Manager in Universal City, CA, to oversee daily operations and manage a team of union trades. The role involves collaboration across multiple departments, ensuring excellent service delivery, and implementing sustainability programs. Candidates should have a Bachelor’s degree and substantial experience in facilities management.

Qualifications

• At least 3 years in facilities or property management.
• Experience managing union personnel for 3+ years.
• Financial modeling and cost-effective practices experience for 2+ years.

Responsibilities

• Lead a team of union trades including Paint, Prop Makers, Labor, and Office Maintenance.
• Collaborate with various teams to deliver excellent customer service.
• Monitor preventative maintenance programs and provide feedback for improvements.

Skills

Leadership

Analytical Skills

Organizational Skills

Customer Service

Communication Skills

Education

Bachelor’s degree in Business or related field

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

NBCUniversal is looking for a Manager, Facilities for our Facilities Operations and Engineering team in Universal City, CA. You will work closely with all divisions of West Coast Studio Operations and in close partnership with the Senior Director of Facilities and be responsible for the day-to-day facilities and management functions at the NBC Universal Studio Lot.

What You’ll Do…

• Lead a team of union trades including Paint, Prop Makers, Labor, Office Maintenance, Metal Shop, Lock Shop, and Hazmat.
• Collaborate with Office Services, Corporate Services, Service Center, Production Services, Security, Studio Design & Construction, Maintenance Repair Operations, EHS, Emergency Services, and fire prevention teams to deliver excellent customer service.
• Manage client requests and projects regularly with the Studio Operations Service Center.
• Ensure Facilities Incident Report procedures are followed consistently.
• Develop communication notifications for campus employees with facilities, marketing, and communication teams.
• Gather vendor costs for capital or non-capital work upon business unit requests.
• Partner with Studio Design and Construction on internal projects, overseeing scope, bidding, scheduling, budget, and performance.
• Track and audit KPI reports aligned with business goals.
• Promote safe work practices across all areas.
• Assist in defining scope of work for contract services with Senior Director and Sourcing.
• Implement sustainability programs at the property.
• Conduct client visits and maintain positive relationships with all contacts.
• Oversee special requests and support production services as needed.
• Monitor preventative maintenance programs and provide feedback for improvements.
• Collaborate with MRO team on continuous improvement strategies for maintenance programs.

Qualifications

Let’s Talk About You…

• Proven leadership with the ability to challenge norms and lead through change.
• Mentoring and developing team members to reach full potential.
• Strong analytical skills to create estimates and leverage industry experience.
• Effective execution with excellent organizational and project management skills.
• Excellent customer service and communication skills.

What You Have…

• Bachelor’s degree or equivalent in Business or related field.
• At least 3 years in facilities or property management.
• Experience managing union personnel for 3+ years.
• Experience in work planning, analysis, and general accounting for 2+ years.
• Financial modeling and cost-effective practices experience for 2+ years.
• Data analytics and verification experience for 2+ years.

What Would Make You a Stand-out

• Over 5 years of experience in Facility Management or similar complex operations.
• Professional designations such as FMP, RPA, CPM, or LEED.
• Strong project management expertise.
• Experience with enterprise IWMS, work scheduling, and materials management.
• Union environment management experience.

Additional Requirements

• This position requires full-time on-site presence at an NBCUniversal-designated worksite.