Manager External Quality

Textron Inc.; Williamsport (Lycoming County); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Textron Inc. is seeking a Manager External Quality to lead Quality Engineering in a matrix environment, coaching teams and collaborating with internal groups to drive supplier quality improvements through robust processes and interventions.

You will guide the development of supplier systems, ensure conformance, and manage implementation of corrective actions to enhance customer satisfaction and reduce costs. Some travel is expected as part of the role.

Formación

• BS degree in a technical discipline (Mechanical/Materials Engineering preferred).
• Working knowledge of ISO 14001 Environmental Standard and AS9000.
• Management experience in a union environment preferred.
• Knowledge of mechanical assembly, machining, metal finishing principles.
• Thorough knowledge of inspection techniques, SPC, Six Sigma, Lean Manufacturing and Defect Management.
• Significant experience in high tolerance quality manufacturing, assembly and testing.
• Working knowledge of FAA FAR regulations, PMA process, and Type Certificates; understanding of safety and environmental disciplines.

Responsabilidades

• Provide guidance in developing materials systems, standard supplier practices and procedures.
• Develop supplier control systems and procedures to obtain 100% product conformance.
• Manage and improve Supplier Quality Assurance function to meet Lycoming quality standards.
• Provide direction for implementation and maintenance of incoming quality and supplier quality control.
• Develop and implement supplier surveillance, supplier process control and corrective actions to increase quality and reduce costs.
• Investigate and resolve customer complaints (Warranty/SIR) and implement corrective measures.
• Act as liaison for in-house supplier issues; support FAA, ISO and AS9000 QMS.
• Drive best practices to enable process reengineering and organizational changes.
• Foster an enterprise-wide prevention culture and continuous improvement meetings.

Conocimientos

Quality leadership

ISO 14001 / AS9000 knowledge

SPC

Six Sigma / Lean

Defect management

High tolerance manufacturing

NDT/NDI

Travel readiness

Educación

Bachelor's degree in Mechanical or Materials Engineering

Herramientas

ASQ certifications preferred

Six Sigma Certification preferred

Descripción del empleo

Manager External Quality

Description

Job Summary: The Manager External Quality will provide direct Quality Engineering leadership in a team/matrix environment. This position will develop, coach and direct subordinates while working closely with internal departments to accomplish Supplier Quality improvement through implementation of appropriate processes and interventions.

Responsibilities to Include:

• Provide guidance in the development of materials systems, standard supplier practices and procedures.
• Develop supplier control systems and procedures to obtain 100% product conformance.
• Manage and improve Supplier Quality Assurance function, ensuring purchased products meet the Lycoming quality standard.
• Provide overall direction for the implementation and maintenance of the incoming quality and supplier quality control function.
• Develop and implement supplier surveillance, supplier process control and corrective action systems to increase customer satisfaction and reduce "Cost of Quality".
• Ensure all customer complaints (Warranty/SIR issues) are investigated and analyzed and that corrective measures are initiated and resolved.
• Act as liaison for in-house supplier issues. Support FAA, ISO and AS9000 approved Quality Management Systems.
• Drive and share world-class best practices in order to execute process reengineering and organizational changes.
• Foster an enterprise-wide "prevention" culture
• Facilitate project and non-project related meetings to support continuous improvements.

Qualifications

Requirements:

• B.S. degree in a technical discipline 5 years relevant work experience
• A working knowledge of ISO 14001 Environmental Standard and AS9000.
• Management experience in a union environment preferred.
• Knowledge of principles and procedures used in mechanical assembly, machining, metal finishing.
• A thorough knowledge of inspection techniques, equipment, continuous improvement methodologies, Statistical Process Control (SPC), Six Sigma, Lean Manufacturing, and Defect Management.
• Significant experience in high tolerance quality manufacturing, assembly, and testing.
• A working knowledge of FAA FAR regulations, Parts Manufacturing Approval (PMA) process, and Type Certificates (TC's). A sound understanding of safety and environmental disciplines including remediation, compliance and prevention.

Education

• Bachelor's degree in a technical discipline; Mechanical or Materials Engineering preferred.

Position Requirements:

• 5 years' experience in a manufacturing or quality engineering environment
• NDT/NDI Experience Preferred
• Ability to travel required

License and Certification Requirements:

• ASQ certifications preferred
• Six Sigma Certification preferred

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Preference given to Veterans of the U. S. Armed Forces.

Recruiting Company: Textron Systems: Lycoming Engines
Primary Location: US-Pennsylvania-Williamsport
Job Function: Quality
Schedule: Full-time
Job Level: Manager with Direct Reports
Job Type: Experienced
Shift: First Shift
Travel: Yes, 25 % of the Time
Job Posting: 11/04/2026, 10:27:26 AM
Job Number: 346009