Job Description - Manager External Quality (346009)
Job Number:
346009
Job Summary
The Manager External Quality will p rovide direct Quality Engineering leadership in a team/matrix environment. This position will develop, coach and direct subordinates while working closely with internal departments to accomplish Supplier Quality improvement through implementation of appropriate processes and interventions.
Responsibilities to Include
- Provide guidance in the development of materials systems, standard supplier practices and procedures.
- Develop supplier control systems and procedures to obtain 100% product conformance.
- Manage and improve Supplier Quality Assurance function, ensuring purchased products meet the Lycoming quality standard.
- Provide overall direction for the implementation and maintenance of the incoming quality and supplier quality control function.
- Develop and implement supplier surveillance, supplier process control and corrective action systems to increase customer satisfaction and reduce "Cost of Quality".
- Ensure all customer complaints (Warranty/SIR issues) are investigated and analyzed and that corrective measures are initiated and resolved.
- Act as liaison for in-house supplier issues. Support FAA, ISO and AS9000 approved Quality Management Systems.
- Drive and share world-class best practices in order to execute process reengineering and organizational changes.
- Facilitate project and non-project related meetings to support continuous improvements.
Requirements
- B.S. degree in a technical discipline + 5 years relevant work experience
- A working knowledge of ISO 14001 Environmental Standard and AS9000.
- Management experience in a union environment preferred.
- Knowledge of principles and procedures used in mechanical assembly, machining, metal finishing.
- A thorough knowledge of inspection techniques, equipment, continuous improvement methodologies, Statistical Process Control (SPC), Six Sigma, Lean Manufacturing, and Defect Management.
- Significant experience in high tolerance quality manufacturing, assembly, and testing.
- A working knowledge of FAA FAR regulations, Parts Manufacturing Approval (PMA) process, and Type Certificates (TC's). A sound understanding of safety and environmental disciplines including remediation, compliance and prevention.
Education
- Bachelor's degree in a technical discipline; Mechanical or Materials Engineering preferred.
Position Requirements
- 5+ years’ experience in a manufacturing or quality engineering environment
- NDT/NDI Experience Preferred
- Ability totravel required
License and Certification Requirements
- Six Sigma Certification preferred
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Veteran Statement Preference given to Veterans of the U. S. Armed Forces.