Manager, Event Operations - Historic Crew Stadium

Columbus Crew; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Columbus Crew is seeking a Manager of Event Operations at Historic Crew Stadium in Columbus, OH. You will lead planning, coordination and execution of third-party events, UFL games, concerts, and festivals with a focus on exceptional guest experiences.

The role requires a Bachelor’s degree and at least 4 years of experience in large-scale entertainment or arena/stadium operations, plus strong Microsoft 365 and AutoCAD familiarity. Willingness to work evenings, weekends, and holidays is essential.

Qualifications

• Bachelor's degree and minimum of 4 years of relevant experience in entertainment/large-scale venues.
• Strong understanding of events and facility operations of a similar scope and scale; previous venue management experience.

Responsibilities

• Lead planning, coordination and execution of third-party events with on-site support.
• Coordinate event production including stage builds, rigging, labor, and power requirements.
• Ensure permits are obtained and inspections scheduled as needed.
• Liaise with internal departments to create timelines, guides, and layouts.
• Communicate event details with stakeholders across the Historic Crew Stadium campus.
• Plan plaza setups, giveaways, and broadcast operations for games.
• Maintain accurate accounting for event expenses and invoices.
• Update Momentus Elite with event details and distribute documents to stakeholders.
• Manage processes to execute event day at a high level.
• Develop guest experience strategies to elevate match day experience.
• Collaborate on layouts and signage with Guest Experience, Safety, and Stadium Operations.
• Review venue setup plans with internal departments to ensure safety.
• Coordinate pre-event planning and post-event recap meetings.

Skills

Event planning & coordination

Stakeholder communication

Problem solving

Microsoft 365

AutoCAD familiarity

Education

Bachelor's degree

Tools

AutoCAD

Microsoft 365 Suite

Job description

Description

The Columbus Crew are seeking a Manager, Event Operations, that will be responsible for managing the planning, organization, and execution of Third Party Events, United Football League (UFL) Games, Concerts, and Festivals at Historic Crew Stadium. This individual will need to have a positive attitude, solutions-oriented mindset, and high regard for providing exceptional customer service toward production of first-class events and experiences.

Essential Duties and Responsibilities

• Lead in the planning, coordination, and execution of third-party events as assigned, providing on-site support at the start of load-in until load-out
• Coordinate all event production, including stage builds, rigging review, labor calls, power requirements, etc.
• Ensure event permits are obtained and inspections are scheduled as necessary
• Act as the liaison for internal departments to create timelines, event guides, and custom layouts.
• Coordinate and communicate event details with key stakeholders across the broader Historic Crew Stadium campus, specifically as it relates to potential impacts to staff and operations at Ohio Health Performance Center.
• Organize and implement strategic plans for plaza set ups, giveaways, and broadcast operations for UFL games
• Maintain accurate accounting for event expenses and invoices
• Update Momentus Elite with event details; generating event documents to distribute to internal and external stakeholders
• Manage the organization and communication processes to execute event day at a high level.
• Have a guest experience mindset when developing new strategies to elevate the match day experience.
• Develop layouts and signage plans in collaboration with Guest Experience, Safety and Security, and Stadium Operations
• Create safe environments for all constituents by reviewing venue setup plans w/ all internal departments
• Coordinate, prepare and conduct various pre-event planning and post-event recap meetings.
• Other duties as assigned.

Required Skills and Experience

• Bachelor's degree and minimum of 4 years of relevant experience, preferably from the entertainment industry or a comparable large-scale entertainment venue.
• Strong understanding of events and facility operations of a similar scope and scale. Previous venue management (arena/stadium) experience required.
• Must be proficient in Microsoft 365 Suite
• Working knowledge of AutoCAD software strongly preferred
• Ability to lift 50 pounds
• Experience working with labor unions to ensure requirements are met and communicated clearly with event promoters and clients
• The ability to troubleshoot and problem solve in high-stress, live event situations.
• Exceptional interpersonal, written, and communication skills
• Ability to work flexible hours, including evenings, weekends, holidays and non-traditional hours.