Manager, Environmental Services - Custodial - A&F EVS Custodial Services Services

University of Maryland, Baltimore; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

University of Maryland, Baltimore seeks a DAY SHIFT Environmental Services (EVS) Custodial Manager to join the Department of Facilities Operations. You will evaluate, train, coach and schedule staff, participate in hiring, and ensure service quality and compliance with standards in your area.

You will supervise EVS technicians, monitor daily operations, prepare reports, and drive improvements in cleanliness, cost control and customer satisfaction while upholding UMB core values of Respect,

Qualifications

• High School diploma or GED. Six (6) years of progressively responsible related experience or substitutable education/experience.
• Two (2) years of management/leadership level experience preferred.

Responsibilities

• Evaluates, trains, coaches and schedules staff as needed.
• Participates in hiring and delivers progressive discipline when required.
• Provides visual inspection and service quality assurance in areas of responsibility.
• Monitors work in progress to ensure timely service and standards.
• Supervises EVS Techs and assigns duties to maintain cleanliness and order.
• Prepares reports and recommends improvements in quality, cost control and satisfaction.

Skills

Staff supervision

Training

Coaching

Hiring processes

Quality assurance

Education

High School diploma or GED

Job description

Job Description

University of Maryland, Baltimore (UMB) is currently seeking aDAY SHIFT Environmental Services (EVS) Custodial Manager to jointhe Department of Facilities Operations.

Responsibilities

Evaluates, trains, coaches and schedules staff as needed.Participates in the hiring process and delivers progressivedisciplinary action when required. Provides visual inspection andservice quality assurance in areas of responsibility. Monitors workin progress and ensures compliance with projected results, servicedelivery schedules and standards. Supervises the daily operation ofEVS Techs and assigns duties in a designated area to ensurecleanliness and orderly condition. Prepares reports and makesrecommendations to improve the quality of services, cost control,and customer and employee satisfaction. Ensures all custodialfunctions are delivered efficiently and effectively for assignedarea.

Qualifications

Minimum Qualifications:

High School diploma or GED. Six (6) years of progressivelyresponsible related experience on a scale similar to therequirements of the job is required. Additional related experienceand formal education in which one has gained the knowledge, skills,and abilities required for full performance of the work of the jobmay be substituted for the education or experience requirement.;Two (2) years of experience at a management/leadership levelpreferred.

Knowledge, Skills, Abilities:

Accomplishes responsibilities by applying specialized andtheoretical knowledge, principles, and concepts of a professionaldiscipline normally acquired through advanced education orspecialized training. Resolves issues and significant matters onbehalf of management by utilizing independent judgment, discretion,creativity, and analytical thinking. Contributes to development andevaluation of goals and objectives. Creates solutions to ensurelegal and policy compliance. May supervise, mentor, or coordinatework of others (positions that supervise are responsible forservice delivery, quality assurance, and employee performance). Mayindependently manage or administer programs, processes, projects,or resources. Applies entry level knowledge, concepts, principles,and skills. Decision making occurs within defined parameters.Supervisor defines assignments, expectations, and deadlines.Supervisor may review work for quality. Demonstrates initiative anddiscretion to resolve routine and non-routine matters. Knowledge ofposition requirements. Knowledge of all applicable requirements,regulations, and laws. Skill in effective use of applicabletechnology/systems. Ability to effectively communicate both verbaland written thoughts, ideas, and facts. Ability to workcooperatively with others and independently. Ability todemonstrate, understand, apply, and adhere to the UMB Core Valuesof Respect and Integrity, Well-being and Sustainability, Equity andJustice, and Innovation and Discovery.

About Us

The University of Maryland, Baltimore (UMB) is Maryland’s publichealth, law, and human services university. Six professionalschools and the interdisciplinary Graduate School confer themajority of health care, human services, and law professionaldegrees in Maryland each year.

Our goal is to support the University’s mission of education,research, clinical care, and public service by amplifying UMB’svoice as a thought and action leader, and to enhance goodwill inthe communities and people with whom we engage. UMB is a publicuniversity and constituent institution of the University System ofMaryland. All employees are expected to work primarily physicallywithin the State of Maryland.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans With Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request. Youmay also contact [e-mail]. Please note that onlyinquiries concerning an ADA request for reasonable accommodationwill be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individualsmay report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for moreinformation.

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland. Regular and contractual employee are eligible for a comprehensive benefits package

About the Team

University of Maryland, Baltimore’s (UMB) Administration andFinance is composed of the seven business divisions that supportthe student, administrative, financial, information, and physicalinfrastructure services of the University of Maryland, Baltimore.Our service-oriented approach ensures that students, staff, andfaculty always receive world-class service in every interaction weshare.

The ideal candidate will personally connect with the Administration and Finance Guiding Principles which closely mirrorUMB’s core values: Well-Being and Sustainability, Innovation andDiscovery, Equity and Justice, and Respect and Integrity.(WISER)