Manager, Enterprise Risk Management

The Clearing House Payments Company; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Job summary

The Clearing House Payments Company in Charlotte, NC seeks an ERM Manager to lead and mature its Enterprise Risk Management framework. Focus areas include risk appetite, risk assessments, KRIs, control testing, and issue management across the organization.

You will collaborate with stakeholders to design RCSA, enhance risk reporting workflows, and support governance and GRC initiatives, driving ownership and accountability for risk across business units.

Qualifications

• Bachelor’s degree or higher in risk management, business administration, computer science, engineering, finance, or a related area.
• 5+ years’ experience in Enterprise or Operational Risk Management, ideally in financial services.
• Strong analytical, problem-solving, and communication skills with a data-driven mindset.

Responsibilities

• Design, develop, implement, and execute ERM frameworks to identify, assess, monitor, and manage enterprise risks.
• Evolve risk appetite statements, tolerances, and supporting frameworks.
• Design and implement enhanced RCSA, issue management, and risk reporting workflows.
• Monitor risks across business units and report to risk committees and stakeholders.
• Maintain risk policies, procedures, standards, and supporting documentation.
• Build stakeholder relationships across the organization and drive process improvements.

Skills

Risk management

Analytical thinking

Communication

Organizational skills

Collaboration

Problem-solving

Data-driven

Education

Bachelor's degree in risk management

Tools

RSA Archer

Job description

Position Summary: The ERM Manager plays a key role in the execution and enhancement of the Company’s Enterprise Risk Management (ERM) Framework, with a focus on risk appetite, risk assessments, key risk indicators, control testing, and issue management. The role partners across the organization to identify, assess, monitor, and manage risk while promoting clear risk ownership and accountability. The successful candidate will leverage practical risk management experience and expertise to strengthen ERM frameworks, enhance risk management practices, and support the ongoing maturity of the Company’s risk management program .Essential Functions and Responsibilities:Play an integral role in the ongoing design, development, implementation, and execution of the Company’s risk management frameworks to effectively identify, assess, monitor, and manage enterprise-wide risks.Support the continued evolution of the Company’s risk appetite statements, tolerances, and supporting frameworks.Collaborate with key stakeholders to design and implement enhanced RCSA, issue management, and risk reporting workflows as part of broader Governance, Risk, and Compliance (GRC) enhancement efforts.Monitor and analyze risks across the Company’s business units and support reporting to internal and external risk committees, supervisors, and other key stakeholders.Develop, maintain, and enhance risk management policies, procedures, standards, and other supporting documentation.Effectively multi-task across tactical and strategic deliverables in an organized mannerCreate and maintain relationships with stakeholders at all levels of the organizationLearn new technologies and identify process improvements and efficienciesQualifications Required:Bachelor’s degree or higher in risk management, business administration, computer science, engineering, finance, or a related area5+ years’ experience in Enterprise or Operational Risk Management areas, preferably in the financial services industry.Strong analytical, problem-solving, and communication skills, with excellent organizational capabilities and a data-driven mindset.Ability and eagerness to develop a high-level understanding of existing and emerging technologies and their associated risks.Strong understanding of management objectives, risk appetite and tolerances, and the impact of changes on organizational risk profiles.Self-motivated and proactive, with the ability to work independently while demonstrating collaboration, sound judgment, resourcefulness, innovation, and a results-oriented approach.Qualifications Desired:Experience in Operational or Enterprise Risk ManagementExperience in Payments and/or banking related fields, including Payments or Banking TechnologyUnderstanding of the financial regulatory environment for the banking industry and payment systems spaceExperience with system implementation(s) or system migrationsExperience with Issues Management processesExperience with Agile, Operational Excellence certificationRSA Archer or other GRC experiencePhysical Demands and Work Environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.Occasional travel may be required.About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.