Manager, Enterprise Client Services

Global Payments Inc.; Denver (CO); On-site; USD 120,000 - 170,000; Full time

Job summary

Global Payments Inc. in Denver seeks a Manager, Enterprise Client Services to lead a team of client management professionals.

You will drive client satisfaction, retention, and growth, coordinating internal resources to deliver high-quality service across strategic accounts. The role requires building executive-level relationships, expanding revenue opportunities, and mitigating risks while aligning cross-functional teams to client objectives.

Qualifications

• Proven people leadership experience in client management or related fields.
• Experience managing strategic client relationships and growing revenue.
• Ability to engage with executive-level stakeholders effectively.
• Strong commercial acumen and problem-solving skills.

Responsibilities

• Lead, coach, and develop a team of client management professionals focused on client satisfaction and growth.
• Manage and grow strategic client and affiliate relationships with senior decision-makers.
• Deepen client engagement and identify opportunities for revenue expansion within accounts.
• Serve as primary contact for key clients and coordinate internal resources for exceptional service.
• Identify risks in client relationships and develop long-term account strategies.
• Position Global Payments platforms to address client objectives and business challenges.

Skills

People leadership

Strategic client relationships

Executive stakeholder engagement

Revenue growth & account expansion

Cross-functional coordination

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for a Manager, Enterprise Client Services, to join our ever-evolving Sales Team and help shape the future of global commerce.

What You’ll Own

• Lead, coach, and develop a team of client management professionals, fostering a high-performance culture focused on client satisfaction, retention, and growth.
• Manage and grow strategic client and affiliate relationships, building trusted partnerships with senior decisionmakers and influencers.
• Deepen client engagement within assigned accounts while identifying opportunities to expand revenue through new sales and organic growth.
• Serve as the primary point of contact for key clients, coordinating internal resources to ensure exceptional service delivery and client satisfaction.
• Proactively identify and mitigate risks within client relationships while developing long-term account strategies.
• Elevate awareness and demand for Global Payments for Platform's products and services by positioning solutions that address client objectives and business challenges.

What You’ll Bring

• Proven people leadership experience, including leading, coaching, and developing teams of client management, account management, or relationship management professionals.
• Demonstrated experience managing and growing strategic client relationships within a complex business environment.
• Proven ability to engage and influence executive‑level stakeholders and decisionmakers.
• Strong commercial acumen with experience identifying opportunities for revenue growth and account expansion.
• Exceptional communication, relationship management, and problem‑solving skills.
• Ability to coordinate cross‑functional teams to deliver consistent, high‑quality client outcomes.

It’s a bonus if you have

• Experience within payments, fintech, financial services, or technology industries.
• Knowledge of merchant acquiring, payment processing, or enterprise commerce solutions.
• Experience managing large, complex, or global client relationships.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.