Manager, Enterprise Client Services

Global Payments Inc.; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

Global Payments Inc. is seeking a Manager, Enterprise Client Services to lead a team within the Sales group, focusing on client satisfaction, retention, and growth across strategic accounts in the US.

You will manage senior relationships, coordinate cross-functional resources, and drive revenue expansion while mitigating risks and delivering outstanding service. This is a full-time, on-site role in Denver, Colorado.

Qualifications

• Proven people leadership experience overseeing client management teams.
• Demonstrated experience growing strategic client relationships within complex environments.
• Proven ability to engage and influence executive-level stakeholders.
• Strong commercial acumen with revenue growth focus.
• Exceptional communication and relationship-management skills.
• Ability to coordinate cross-functional teams to deliver outcomes.

Responsibilities

• Lead, coach, and develop a team of client management professionals focused on satisfaction, retention, and growth.
• Manage and grow strategic client and affiliate relationships with senior decisionmakers.
• Deepen client engagement within assigned accounts and identify revenue expansion opportunities.
• Serve as primary contact for key clients, aligning internal resources for service delivery.
• Identify and mitigate risks within client relationships and develop long-term plans.
• Elevate awareness and demand for Global Payments Platform solutions addressing client objectives.

Skills

People leadership

Strategic client relationships

Executive stakeholder engagement

Commercial acumen

Communication

Cross-functional coordination

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We’re looking for a Manager, Enterprise Client Services, to join our ever-evolving Sales Team and help shape the future of global commerce.

What you’ll own

• Lead, coach, and develop a team of client management professionals, fostering a high-performance culture focused on client satisfaction, retention, and growth.

• Manage and grow strategic client and affiliate relationships, building trusted partnerships with senior decisionmakers and influencers.

• Deepen client engagement within assigned accounts while identifying opportunities to expand revenue through new sales and organic growth.

• Serve as the primary point of contact for key clients, coordinating internal resources to ensure exceptional service delivery and client satisfaction.

• Proactively identify and mitigate risks within client relationships while developing long-term account strategies.

• Elevate awareness and demand for Global Payments for Platform’s products and services by positioning solutions that address client objectives and business challenges.

What you’ll bring

• Proven people leadership experience, including leading, coaching, and developing teams of client management, account management, or relationship management professionals.

• Demonstrated experience managing and growing strategic client relationships within a complex business environment.

• Proven ability to engage and influence executive-level stakeholders and decisionmakers.

• Strong commercial acumen with experience identifying opportunities for revenue growth and account expansion.

• Exceptional communication, relationship management, and problem-solving skills.

• Ability to coordinate cross-functional teams to deliver consistent, high-quality client outcomes.

It’s a bonus if you have

• Experience within payments, fintech, financial services, or technology industries.

• Knowledge of merchant acquiring, payment processing, or enterprise commerce solutions.

• Experience managing large, complex, or global client relationships.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $0.0-$0.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.This position is eligible for bonus.Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.