Manager Engineering

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 83,000 - 135,000; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) seeks an experienced Manager, Engineering to oversee maintenance, repair, and capital improvements of kitchen equipment and refrigeration throughout the venue. This role leads a union staff, manages vendors, and ensures safety and compliance during events.

You will build out PM programs, coordinate with departments, and manage budgets for F&B appliances and related systems while supporting capital projects as priorities evolve.

Qualifications

• 5-7 years of experience as a building manager or engineer in a large facility or arena
• Ability to read and interpret equipment manuals, schematics, and mechanical drawings
• Engineering degree is strongly preferred
• FDNY COFs: A35, C92, F01, F03, F60, G60, S12, S13, S14 and FLSD certifications required; CFC Universal Technician Certificate

Responsibilities

• Oversee maintenance, repair, and capital improvements of all kitchen equipment and related ancillaries
• Maintain refrigeration systems including beer boxes, walk-in boxes, freezers, Traulsen units, and Perlick packs
• Develop and revamp the preventive maintenance program with asset records and PM schedules
• Manage procurement, scope development, vendor selection, and installation oversight for capital equipment
• Coordinate project work, routine repairs, and emergencies; partner with leadership to align with event calendar
• Manage outside vendors/contractors, scope, pricing, scheduling, and warranty follow-up
• Serve as a key management contact during events for equipment failures
• Direct and support union trades and department staff
• Track equipment condition and repair history to inform repair-vs-replace decisions
• Oversee departmental budgeting for repairs, service contracts, parts, and capital equipment for F&B appliances
• Ensure health, sanitation, fire, and life safety compliance for equipment; manage FDNY rangehood inspections
• Assist Engineering and Building Operations on ancillary projects

Skills

Strong technical background

Read equipment manuals/schematics

Experience managing union staff

Education

Engineering degree (preferred)

Tools

120V/208V/220V systems

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com .

Who are we hiring?

This position assists with overseeing the maintenance, repair, and capital improvement of all kitchen equipment, appliances, and related ancillary equipment within the venue’s kitchens, concessions, and related areas. The role also supports the maintenance of refrigeration systems throughout the building, including beer boxes, walk‑in boxes and freezers, Traulsen units, and Perlick packs. The Manager will ensure the necessary preventive maintenance is performed on all assigned equipment to provide safe, sanitary, and reliable food and beverage operations for employees and guests, and will continue building out and revamping the PM program for that equipment.

The Manager, Engineering will be one of the key management contacts in the engineering department during events, responding to equipment failures and service interruptions as they arise, and will serve as Manager on Duty on a recurring schedule. This position schedules and oversees project, repair, and emergency work; administers the CMMS; manages vendors and contractors; and directly supervises a staff of union mechanics and operating engineers. While food and beverage equipment is the primary focus of this role today, the position will also support capital projects and additional areas of responsibility as departmental needs and venue priorities continue to evolve.

What will you do?

• Oversee the maintenance, repair, and capital improvement of all kitchen equipment, appliances, and related ancillaries in the venue's kitchens, concessions, and related areas.
• Maintain responsibility for the refrigeration systems throughout the building, including beer boxes, walk‑in boxes and freezers, Traulsen units, and Perlick packs.
• Continue building out and revamping the preventive maintenance program for all assigned equipment, including asset records, PM tasks, and PM schedules.
• Manage the evaluation, procurement, and implementation of capital equipment, including scope development, vendor selection, and installation oversight.
• Schedule and oversee project work, routine repairs, and emergency response for assigned equipment and systems, partnering with leadership across departments to operationalize impact and prioritize work around the event calendar.
• Manage outside vendors and contractors, including scope, pricing, scheduling, quality of work, and warranty follow‑up.
• Serve as a key management contact during events as scheduled, responding to equipment failures and unforeseen critical situations.
• Direct and support union trades and department staff assigned to food and beverage equipment work.
• Track equipment condition and repair history to inform repair‑versus‑replace recommendations and capital planning.
• Oversee departmental budgeting for repairs, service contracts, parts, and capital equipment for F&B appliances.
• Maintain compliance with applicable health, sanitation, fire, and life safety requirements for assigned equipment and systems.
• Manage FDNY rangehood inspections and ensure all kitchen equipment is up to FDNY and DOH standards.
• Assist the Engineering team and greater Building Operations department as needed on ancillary projects.
• Manage refrigeration‑related vendor and contractor work, including service calls, warranty work, and scheduled system overhauls; identify refrigeration equipment nearing end of life and support the evaluation, procurement, and implementation of replacement and capital equipment.
• Take on additional responsibilities within the engineering department as the role and department needs evolve.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on‑site.

What do you need to succeed?

• Must have 5-7 years of experience as a building manager or engineer - operation and maintenance of large complex facility or arena/entertainment/theatrical building required.
• Must have a strong technical background
• Ability to read and interpret equipment manuals, schematics, and mechanical drawings.
• Engineering degree is strongly preferred
• Must have a strong working understanding of 120 v / 208 v / 220 v systems/circuits
• Familiarity with NYC Building and Fire codes
• Must obtain the following certifications:
  • FDNY COFs: A35, C92, F01, F03, F60, G60, S12, S13, S14 and FLSD
  • CFC Universal Technician Certificate.
• Ability to directly manage a staff of union mechanics, and operating engineers

Special Requirements

• Lifting 25 lbs., standing for long periods and walkinglong distances.
• Ability to work a flexible schedule including nights, weekends, holiday, and split days off; willing to travel to other venues as needed.

#LI- Onsite

Pay Range

$83,000 — $135,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including consideringrequests for reasonable accommodations as required.

EEO

We value diversity and welcome employees of all backgrounds. Our Company is an Equal Opportunity Employer and provides equal employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, veteran status, or any other characteristic protected by law. We also strictly prohibit discrimination and harassment on these bases.

At this time, Federal law requires that we maintain a record a record of each employee's sex and race or ethnicity, and that we invite employees to voluntarily self-identify. The company is limited to the categories listed below, and the definitions for each category have been established by the federal government.

Submission of this information voluntary and refusal to provide it will note subject you to any adverse treatment. The information will be kept confidential and only be used in accordance with the provisions of applicable federal laws, including those which require the information to be summarized and reported to the Federal Government for civil rights enforcement purposes.

If you choose not to self-identify your race/ethnicity or gender at this time, the Federal Government requires that we determine the information by visual survey and/or other available information.