Manager, Employee Support & Safety

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 115,000 - 126,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) in New York City is seeking a proactive Manager of Employee Support & Safety to drive safety initiatives and ensure a compliant, safe work environment across the Subways divisions. The role partners with labor unions, OSS, and external agencies to advance safety programs and incident response.

The ideal candidate brings NYCT/Subways safety knowledge, experience with hazardous materials handling, and strong communication skills to lead investigations,

Qualifications

• Strong knowledge of NYCT/Subways safety regulations, policies and procedures.
• Experience with hazardous materials handling, asbestos abatement, and safety compliance programs.
• Ability to address technical challenges, resolve safety issues, and interpret labor agreements.
• Background in safety or labor relations within public transportation or similar environment is highly desirable.
• Excellent written and verbal communication, plus proficiency in SharePoint, dashboards and databases.

Responsibilities

• Drive Safety Initiatives: Support four operating divisions in implementing safety policies, annual Safety Goal Action Plans, and monthly Safety Committee meetings.
• Ensure Compliance: Monitor adherence to NYCT safety policies, labor agreements, and regulatory requirements, including asbestos and lead programs.
• Collaborate Across Teams: Act as liaison between Subways divisions, the OSS, labor unions, and the NYS Department of Labor.
• Investigate & Resolve Issues: Assist with accident investigations, safety complaints, and injury-on-duty reviews to identify trends and corrective actions.
• Manage Safety Programs: Oversee Lockout/Tagout inspections, Job Task Hazard Assessments, and vulnerability assessments for compliance submissions.
• Maintain Safety Systems: Manage Safety SharePoint sites, dashboards, and databases to track corrective actions, union complaints, and program compliance.
• Lead Audits: Head the Safety Audit Team for multiple divisions, ensuring audits of facilities, maintenance shops, and job sites meet annual goals.
• Develop Procedures: Create and update operating procedures, safety directives, and advisories. Review and evaluate new PPE, tools, and chemicals for approval.
• Respond & Support: Provide on-site support for incidents, coordinate responses to executive-level inquiries, and remain available for emergency situations (on-call 24/7).

Skills

Safety expertise

Regulatory compliance

Labor relations

Hazardous materials handling

Communication & tech skills

Education

Baccalaureate in Transportation Management

Tools

SharePoint

Dashboards

Databases

Job description

Description

JOB INFORMATION:

Title: Manager, Employee Support & Safety

Authority: TA

Department: Subways

Division/Unit: Operations Support (VP's Office) / DOS Safety

Location: 130 Livingston St

Hours: 7:00 AM – 3:00 PM

Reporting Manager (if Applicable): Senior Director

Deadline (if Applicable): 11/16/26

Compensation: $115,000 to $126,000 (SAS006)

POSITION SUMMARY:

We're looking for a proactive and detail-oriented Manager of Employee Support and Safety to join our team. In this role, you'll help ensure a safe and compliant work environment across multiple divisions of the Subways. You'll serve as a trusted partner for safety initiatives, regulatory compliance, and employee support programs, while collaborating with internal teams, labor unions, and external agencies. If you're passionate about workplace safety and thrive in a dynamic environment, this is an opportunity to make a real impact.

RESPONSIBILITIES:

• Drive Safety Initiatives: Support four operating divisions in implementing safety policies, annual Safety Goal Action Plans, and monthly Safety Committee meetings.
• Ensure Compliance: Monitor adherence to NYCT safety policies, labor agreements, and regulatory requirements, including asbestos and lead programs.
• Collaborate Across Teams: Act as liaison between Subways divisions, the Office of System Safety (OSS), labor unions, and the NYS Department of Labor.
• Investigate & Resolve Issues: Assist with accident investigations, safety complaints, and injury-on-duty reviews to identify trends and corrective actions.
• Manage Safety Programs: Oversee Lockout/Tagout inspections, Job Task Hazard Assessments, and vulnerability assessments for compliance submissions.
• Maintain Safety Systems: Manage Safety SharePoint sites, dashboards, and databases to track corrective actions, union complaints, and program compliance.
• Lead Audits: Head the Safety Audit Team for multiple divisions, ensuring audits of facilities, maintenance shops, and job sites meet annual goals.
• Develop Procedures: Create and update operating procedures, safety directives, and advisories. Review and evaluate new PPE, tools, and chemicals for approval.
• Respond & Support: Provide on-site support for incidents, coordinate responses to executive-level inquiries, and remain available for emergency situations (on-call 24/7).

EDUCATION AND EXPERIENCE:

• Baccalaureate from an accredited college in Transportation Management or a satisfactory equivalent.
• Five (5) years of professional experience.
• Two (2) years of managerial/supervisory experience.

DESIRED SKILLS:

We're seeking a candidate who brings:

• Safety Expertise: Strong knowledge of NYCT/Subways safety regulations, policies, and procedures.
• Technical Know-How: Experience with hazardous materials handling, asbestos abatement, and safety compliance programs.
• Problem-Solving Skills: Ability to address technical challenges, resolve safety issues, and interpret labor agreements.
• Industry Experience: Background in safety or labor relations within public transportation or a similar environment is highly desirable.
• Communication & Tech Skills: Excellent written and verbal communication, plus proficiency in relevant software tools (SharePoint, dashboards, databases).

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $115,252 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. THE METROPOLITAN TRANSPORTATION AUTHORITY IS NORTH AMERICA'S LARGEST TRANSPORTATION NETWORK, SERVING A POPULATION OF 15.3 MILLION PEOPLE ACROSS A 5,000-SQUARE-MILE TRAVEL AREA SURROUNDING NEW YORK CITY, LONG ISLAND, SOUTHEASTERN NEW YORK STATE, AND CONNECTICUT. THE MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.