Senior Director, CBTC & Technical System Support

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 141,000 - 177,000; Full time

Job summary

The Metropolitan Transportation Authority (MTA) seeks a Senior Director to oversee CBTC and related technology maintenance programs within the Subways DOS. You will coordinate with MTA C&D and DOS divisions to plan lifecycle maintenance, ensure warranty transitions, and lead system support initiatives across IT and operations.

With extensive experience in program leadership, you will manage contracts, review technical submittals, and guide the divisions on maintenance responsibilities while

Qualifications

• Baccalaureate from an accredited college in Public Administration, Economics, Computer Science, Project Management, Engineering, or a satisfactory equivalent.
• Ten (10) years of professional experience.
• Seven (7) years of managerial/supervisory experience.
• Master’s degree preferred.

Responsibilities

• Lead DOS operating divisions in collaborating with MTA C&D to ensure that short- and long-term maintenance support is included as part of the acquisition contracts and ensure that life cycle costing is taken into consideration when selecting systems and suppliers.
• Act as the central point for coordinating with MTA C&D and DOS operating divisions on all matters relating to maintenance and ensure that CBTC contractual obligations and deliverables with respect to manuals, training, and tools are fulfilled in a timely manner that would allow DOS operating divisions to prepare for their maintenance responsibilities.
• Act as a systems Subject Matter Expert and lead DOS operating divisions in reviewing and assessing technical submittals for task orders for various systems enhancements and modifications.
• Oversee interdepartmental activities necessary for execution of CBTC system changes and enhancements, including coordinating with MTA C&D and the system safety working groups.

Skills

Project management

Leadership

Stakeholder management

Business acumen

Communication

IT systems development

Education

Baccalaureate degree

Master’s degree preferred

Job description

Description

JOB INFORMATION

• Title: Senior Director, CBTC & Technical System Support
• Authority: TA
• Department: Subways
• Division/Unit: Office of SVP
• Location: 2 Broadway
• Hours: Various
• Reporting Manager (if Applicable): AVP, Subways - Operating Initiatives & Project Coordination
• Deadline (if Applicable): Open until filled
• Compensation: $141,462 - $176,827 (ADC 008)

POSITION SUMMARY

This position will be responsible for providing oversight and leadership of the maintenance support programs for CBTC and other technology related systems at the Department of Subways (DOS). With the size of the upcoming CBTC program and other technology related systems, this position will take the lead in coordinating with MTA Construction & Development (C&O) and DOS operating divisions to plan for life cycle maintenance of the systems and assets and taking into account the life cycle costing when selecting products and suppliers. This position will coordinate with MTA C&D and DOS operating divisions on preparation plans for handover of the maintenance responsibilities upon expiration of the warranty periods and will ensure that DOS operating divisions are kept abreast of schedules of system handovers. As CBTC and technology related systems span across all DOS operating divisions and MTA IT, this position will be responsible for coordinating and leading various system support initiatives aimed at keeping CBTC assets in a state of good repair and ensuring that all initiatives and associated impacts are appropriately communicated with all stakeholders. This position will also support DOS operating divisions with their maintenance contracts including leading the divisions in reviewing contractors' technical submittals for task orders for system enhancements and modifications aimed at improving service and keeping the systems in a state of good repair.

RESPONSIBILITIES

• Lead DOS operating divisions in collaborating with MTA C&D to ensure that short- and long-term maintenance support is included as part of the acquisition contracts and ensure that life cycle costing is taken into consideration when selecting systems and suppliers.
• Act as the central point for coordinating with MTA C&D and DOS operating divisions on all matters relating to maintenance and ensure that CBTC contractual obligations and deliverables with respect to manuals, training, and tools are fulfilled in a timely manner that would allow DOS operating divisions to-prepare for their maintenance responsibilities.
• Act as a systems Subject Matter Expert and lead DOS operating divisions in reviewing and assessing technical submittals for task orders for various systems enhancements and modifications.
• Oversee interdepartmental activities necessary for execution of CBTC system changes and enhancements, including coordinating with MTA C&D and the system safety working groups.

EDUCATION AND EXPERIENCE

• Baccalaureate from an accredited college in Public Administration, Economics, Computer Science, Project Management, Engineering, or a satisfactory equivalent.
• Ten (10) years of professional experience.
• Seven (7) years of managerial/supervisory experience.

DESIRED SKILLS

• A Master’s Degree is preferred.
• Excellent project management, strategic, and leadership skills.
• Ability to think creatively and flexibly manage large stakeholder issues.
• Strong business acumen.
• Excellent communication and presentation skills.
• Demonstrated experience in IT system development is preferred.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.