Manager – Early Child Care Operations

Houston-Galveston Area Council; Houston (TX); On-site; USD 105,000 - 115,000; Full time

Job summary

Houston-Galveston Area Council is seeking a senior operations leader to direct Child Care Operations, overseeing financial management, analytics, and provider incentives. You will drive strategic plans, establish controls, and report outcomes to regional leadership.

Ideal candidates bring 5+ years in local government or nonprofit programs, strong leadership, and a proven ability to manage cross-functional teams in a dynamic environment. Salary ranges reflect market norms for the Houston region.

Qualifications

• Bachelor's degree or higher in a related field.
• Demonstrated leadership and project management experience.
• Excellent written and verbal communication abilities.
• Experience with digital marketing, social media management, and content creation.
• Strong understanding of workforce development and partner collaboration.

Responsibilities

• Provides strategic leadership and operational direction for Child Care Operations, including financial operations, data analytics, provider incentives, professional development, quality assurance, compliance, systems coordination, and continuous improvement.
• Leads the development and implementation of strategic plans, policies, procedures, workflows, performance standards, and internal controls that promote efficient, consistent, and accountable operations.
• Oversees program budgets, funding allocations, expenditures, invoices, payments, contracts, incentives, and other financial activities to ensure responsible stewardship of public funds and compliance with applicable requirements.
• Establishes performance measures and reporting systems to evaluate operational effectiveness, incentive payment timeliness, data accuracy, service quality, provider participation, fiscal performance, and program outcomes.
• Leads process improvement initiatives while establishing clear roles, decision-making authority, communication expectations, escalation procedures, and accountability measures.
• Supervises, coaches, evaluates, and develops assigned staff; ensures team leaders effectively manage performance, productivity, deadlines, and employee development; and promotes a culture of collaboration, accountability, innovation, and dependable follow-through.
• Collaborates with internal departments, contractors, vendors, providers, and community partners; prepares and presents reports and recommendations to leadership and other stakeholders; and leads special projects supporting organizational priorities and improved child care services.

Skills

Leadership

Project management

Written and verbal communication

Data analytics

Workforce development

Collaboration

Strategic planning

Education

Bachelor's degree in Education, Government, or Business

Job description

About Houston-Galveston Area Council

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.

We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.

What will I be doing?

• Provides strategic leadership and operational direction for Child Care Operations, including financial operations, data analytics, provider incentives, professional development, quality assurance, compliance, systems coordination, and continuous improvement.
• Leads the development and implementation of strategic plans, policies, procedures, workflows, performance standards, and internal controls that promote efficient, consistent, and accountable operations.
• Oversees program budgets, funding allocations, expenditures, invoices, payments, contracts, incentives, and other financial activities to ensure responsible stewardship of public funds and compliance with applicable requirements.
• Establishes performance measures and reporting systems to evaluate operational effectiveness, incentive payment timeliness, data accuracy, service quality, provider participation, fiscal performance, and program outcomes.
• Leads process improvement initiatives while establishing clear roles, decision-making authority, communication expectations, escalation procedures, and accountability measures.
• Supervises, coaches, evaluates, and develops assigned staff; ensures team leaders effectively manage performance, productivity, deadlines, and employee development; and promotes a culture of collaboration, accountability, innovation, and dependable follow-through.
• Collaborates with internal departments, contractors, vendors, providers, and community partners; prepares and presents reports and recommendations to leadership and other stakeholders; and leads special projects supporting organizational priorities and improved child care services.

Key Qualifications

• Bachelor's degree in Education, Government, Buisness, or a related field.
• Demonstrated experience in TWC early child care subsity, TWC early child care quality, or related roles.
• Exceptional leadership and project management skills.
• Outstanding written and verbal communication abilities.
• Proficiency in digital marketing, social media management, and content creation.
• Exceptional understanding of workforce development.
• Aptitude for collaborative teamwork within a diverse and dynamic environment.

Do you have…

• Bachelor’s degree in an applicable academic discipline or related field of study
• 5 years of experience working with local government, nonprofit programs, schools, or in job-related duties

Salary Range: $105,000.00 - $115,000.00

All employees of H-GAC are required to reside within the agency’s region of service to support our commitment to excellence in service of our region.

H-GAC is an equal opportunity/ADA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.