Manager, Direct to Consumer Operations

MNRK; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

MNRK Music Group in New York seeks a Manager, Direct to Consumer Operations to lead and optimize our direct-to-consumer business across ecommerce storefronts, product launches, merchandising, inventory, and fulfillment.

Collaborating with marketing, retail, production and external vendors, you will deliver a seamless consumer journey from launch to delivery, driving revenue growth and fan engagement in a fast-paced environment.

Responsibilities

• Lead and optimize the direct-to-consumer business across ecommerce storefronts, product launches, merchandising, inventory, and fulfillment.
• Collaborate with marketing, retail, production and external vendors to deliver a seamless consumer journey from launch to delivery.

Job description

MNRK Music Group is looking for a Manager, Direct to Consumer Operations to join our team in New York. Reporting to the VP, Direct to Consumer, this role leads the management and optimization of MNRK's direct-to-consumer business across e-commerce storefronts, product launches, merchandising, inventory, and fulfillment operations.

The ideal candidate combines strong e-commerce expertise with operational excellence, using data-driven insights to enhance customer experience, drive revenue growth, and support successful physical and digital product releases. As a key cross-functional partner, this individual will collaborate with marketing, retail, production, and external vendors to deliver a seamless consumer journey from product launch through delivery. The successful candidate will thrive in a fast-paced environment, balancing strategy and execution while helping shape the continued growth of MNRK's direct-to-consumer business and fan experience.