Manager Digital Product

Texas Health Resources; Arlington (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading healthcare organization in Arlington seeks a Manager of Digital Product to oversee the development and management of digital products. This role involves collaboration with stakeholders, managing a software development team, and ensuring user-friendly digital experiences. The ideal candidate will have a strong background in digital product management, particularly in healthcare, and possess excellent communication and leadership skills.

Benefits

Family-friendly hours

Top-notch benefits

Career growth opportunities

Qualifications

• 6 years relevant digital product management experience required.
• Experience in healthcare and with Sitecore preferred.

Responsibilities

• Oversee planning, research, design, development of digital products.
• Manage product lifecycle from ideation to launch.
• Lead a software development team and ensure compliance.

Skills

Strong communication skills

Ability to manage and foster change

Ability to lead large teams

Analytical skills

Ability to prioritize and organize

Problem-solving skills

Education

Bachelor's Degree In Computer Science

Master's Degree In Computer Science

Job description

**Manager Digital Product**

_Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family._

+ Work location: Texas Health Resources, Arlington, TX

+ Core work hours: Monday-Friday 8:00a-5:00p - Full-time teleworking offered until further notice. Candidates living within the DFW area will be given top priority.

**Summary**

The Manager Digital Product oversees planning, research, design, development, deployment and iteration of digital products and user experiences on Texas Health Resources' web properties. This individual stewards relationships and collaborations with stakeholders, internal IT departments and external design & development partners toward release of secure, impactful easy-to-use solutions. Internal product management and technology solution teams comprised of product owners, software developers, analysts and testers report to this individual.

**Job Description**

Manage planning and research

Collaborate with organization leadership to help develop and support product vision and strategy in alignment with business goals.

Partner with content and marketing strategists, product owners and digital analysts to draw insights from web analytics data to identify opportunities for new and improved web components and experiences.

Prioritize features and develop product roadmaps that meet user expectations, business needs and technical feasibility.

Manage the entire product lifecycle, from ideation to launch to retirement.

Work to stay apprised of digital trends, tool enhancements and platform evolutions with a goal of recommending timing and investment prioritization to leaders toward maintaining digital experiences that meet consumer expectations.

Manage design

Lead product owners in gathering user and business requirements, and in documenting them in the form of stories, acceptance criteria and product specifications.

Engage agencies to design user experiences and user interfaces that support user requirements and align with brand standards.

Manage development, integrations and deployments

Manage a seasoned software development team comprised of front-end developers, back-end developers and a technical lead.

Hold the development team accountable to industry-standard software development standards and best practices.

Build data integrations with internal and external partners and systems.

Lead thorough QA and user testing of all new and modified components.

Ensure compliance with IT change control processes and standards for all product deployments. Manage go-live activities and communications with IT teams and stakeholders.

Manage monitoring, feedback and analysis

Track overall site performance, including site availability and page load times.

Monitor and react to security event notifications.

Lead remediation of security vulnerabilities by development team. Escalate high risk issues. Act on customer complaints and internal reports regarding site performance and functionality issues.

Manage vendor and partner relationships

Support management of contracts with vendors providing website development platforms.

Hold vendors accountable for their part of performance of Texas Health’s primary consumer- and employee-facing portals.

Build and maintain effective relationships with internal teams Connect Contact Center, medical staff credentialing, Business Intelligence and others toward effective management of provider search, online class registration, online scheduling and other capabilities on the website. And other duties as assigned

**Education**

Bachelor's Degree In Computer Science, Engineering, Business Administration or related field required.

Master's Degree In Computer Science, Engineering, Business Administration or related field is preferred

**Experience**

6 years relevant digital product management and/or technology solutions experience required

Experience in healthcare and experience with Sitecore content management system preferred

**Skills**

- Strong communication skills, verbal and written

- Ability to manage and foster change

- Ability to lead large, cross-functional teams with formal and informal reporting relationships in order to achieve business goals and results

- Willingness to listen to multiple points of view and synthesize against goals for recommendations

- Ability to plan, prioritize and organize effectively and independently

- Ability to handle multiple projects and tasks

- Ability to make decisions and solve problems while working under pressure

- Ability to show excellent judgment and initiative and to accomplish job duties

- Ability to analyze and interpret data and synthesize recommendations

- Ability to communicate with all levels of management and company personnel, conveying technical information in non-technical language

- Ability to communicate orally and in writing in a clear and straightforward manner

- Excellent cognitive and communication skills

- Excellent analytical skills

- Strong business sense and sense of urgency to achieve business results

- Aptitude and eagerness to learn from a new environment and make an impact quickly

- Possesses a strong background in consumer website design, development and management

- Familiar with widely-used project management methodologies, digital technologies and lifecycle management

- Exemplifies and serves as a champion for Texas Health’s guiding principles

Sedentary

**Why Texas Health?**

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.