Manager, Demand Planning and S&OP

Victoria’s Secret & Co.; Reynoldsburg (OH); On-site; USD 113,000 - 154,000; Full time

Job summary

Victoria’s Secret & Co. seeks a strategic Demand Planning & S&OP Process Lead to own the demand forecast and lead end-to-end S&OP across Merchandising, Merchandise Planning, Finance, Production Planning, Regional Supply Planning, and D&D.

The ideal candidate will strengthen forecasting tools, governance, and cadence, driving cross-functional alignment and timely decisions with a focus on actionable plans.

Qualifications

• Bachelor's degree in business, supply chain, finance, economics, statistics or related field.
• 7–10+ years in demand planning, S&OP, forecasting, or related planning roles.
• Experience leading S&OP processes and cross-functional cadences.
• Advanced forecasting methods, trend and scenario planning.
• Ability to influence across functions and drive decisions.

Responsibilities

• Own the demand forecast for assigned categories and channels.
• Strengthen governance and cadence with cross-functional sign-offs.
• Align demand with financial targets and performance outlooks.
• Identify drivers and translate into forecast logic and actions.
• Lead end-to-end S&OP process with calendar, inputs, and decisions.
• Collaborate with Supply Planning on capacity and material constraints.
• Develop scenarios and communicate implications to leadership.
• Improve tools, data quality, and automation for S&OP cycles.

Skills

Forecasting

Cross-functional leadership

Executive communication

Excel proficiency

Decision cadence

Education

Bachelor's degree in business, supply chain, finance, economics, statistics

Advanced degree preferred

Tools

Anaplan

o9

Blue Yonder

Kinaxis

SAP IBP

MicroStrategy

Job description

Victoria’s Secret is actively seeking a strategic and highly analytical Demand Planning & S&OP Process Lead to join our Central Planning team within the MP&A organization. This is a high-impact, dual-role position responsible for owning the demand plan and leading the end-to-end S&OP process, ensuring the organization operates with a single, aligned view of demand, supply, and key business tradeoffs.

The successful candidate will build on existing planning foundations while strengthening forecasting tools, improving inputs and governance, and driving a consistent decision cadence across Merchants, Merchandise Planning, Finance, Production Planning, Regional Supply Planning, and D&D. This role will ensure demand planning outputs are decision-ready, integrated into S&OP forums, and translated into actionable priorities and downstream plans.

The ideal candidate is a strong communicator and operator who can synthesize inputs across stakeholders, challenge assumptions constructively, and lead cross-functional forums that drive clarity, accountability, and timely decisions.

Your Impact:

• Own and maintain the demand forecast for assigned categories and channels, translating merchant strategy, financial targets, product/category plans, and historical trends into a robust forward-looking demand signal.
• Strengthen demand planning governance and cadence, driving cross-functional alignment on key assumptions, risks/opportunities, and decisions with clear documentation and structured sign-offs.
• Partner with Merchandise Planning and Finance to ensure demand projections align to financial targets and performance outlook, including visibility to gaps vs. plan and recommended actions.
• Identify and quantify key forecast drivers (e.g., floorsets, promotions, pricing, channel shifts, product launches, market changes) and translate them into forecast logic, insights, and exception-based actions.
• Ensure feedback loops from Supply Planning inform demand assumptions, incorporating learnings from constraints, lead times, and execution realities into forecast refinement.
• Develop demand scenarios (base/upside/downside) and communicate implications, risks, and recommended actions to MP&A and cross-functional leadership.
• Drive forecast performance management, including forecast accuracy, bias measurement, and root cause analysis, using insights to continuously improve forecast inputs, methods, and outcomes.

S&OP Process Leadership

• Own and lead the end-to-end S&OP process, including calendar management, meeting orchestration, inputs alignment, and decision documentation across Demand Review, Supply Review, Reconciliation, and Executive S&OP.
• Ensure S&OP forums are decision-driven, with clear agendas, pre-reads, escalation paths, and defined decision rights to drive timely leadership actions.
• Lead Demand & Supply Reconciliation, partnering with Supply Planning to stress-test demand changes against capacity and material constraints and drive tradeoff recommendations (timing, prioritization, service impact, …).
• Collaborate closely with Supply Planning to co-develop demand/supply scenarios, stress-testing demand changes against capacity and material constraints and supporting reconciliation discussions.
• Facilitate Executive S&OP by preparing decision-ready pre-reads, guiding discussion through key tradeoffs and escalations, capturing decisions and actions, and ensuring outcomes are reflected in downstream plans.
• Translate cross-functional decisions into downstream action, ensuring outcomes are reflected in demand plans and provided as input into supply plans, purchasing, and executive reporting.
• Partner with Reporting & Analytics to enhance tools, data visibility, automation, and data quality—improving transparency and reducing manual effort in recurring S&OP cycles.

Additional Responsibilities

• Participate in business improvement initiatives focused on strengthening planning governance, information flow, and end-to-end process effectiveness across MP&A and Supply Chain.
• Build and maintain planning templates and tools including forecasting models, assumption trackers, risks/opportunities logs, and executive-ready summaries.
• Develop and publish routine reporting and insights (e.g., forecast changes, variance to plan, key drivers, risks/opportunities, decision log status) for leadership and cross-functional partners.
• Train and coach stakeholders on planning inputs, S&OP expectations, and cadence readiness to improve adoption and quality of inputs over time.
• Maintain audit-ready planning documentation, including version control, assumption history, and clear change rationale.
• Contribute to future-state capability building, including scalable ways of working and support for potential future Demand Planner team expansion.

Minimum Salary: $112,700.00

Maximum Salary: $153,720.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Your Experience:

• Bachelors degree in business, Supply Chain, Finance, Economics, Statistics, or a related field; advanced degree preferred.
• 7–10+ years of experience in demand planning, S&OP, forecasting, merchandise planning, FP&A, or related planning roles.
• Demonstrated experience leading S&OP processes and cross-functional planning cadences, including executive forum preparation and facilitation.
• Strong proficiency in forecasting methodologies, including trend-based forecasting, seasonality, and scenario planning.
• Proven ability to work cross-functionally and influence without direct authority; able to facilitate alignment and drive decisions through ambiguity.
• Advanced Excel skills; experience with planning tools (e.g., Anaplan, o9, Blue Yonder, Kinaxis, SAP IBP) is a plus.
• Experience with reporting/visualization tools such as MicroStrategy (or similar BI tools) is preferred.
• Strong business acumen with ability to connect demand/supply decisions to business outcomes (revenue, margin, service, inventory, capacity).
• Excellent written and verbal communication skills; able to present clearly to executive and non-executive audiences.
• Retail and/or apparel experience strongly preferred, particularly in environments with high variability, condensed calendars, and frequent assortment change.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.