Manager, Delivery Project Manager

Vizient, Inc.; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive eligible

Job summary

Vizient, Inc. in Chicago, IL, seeks a Delivery Project Leadership professional to guide a team of delivery managers and ensure high-quality client outcomes.

You will coach project managers, monitor performance, manage risks, and collaborate with account teams to improve efficiency and value realization. The role emphasizes governance, data-driven decisions, and continuous improvement across multiple engagements.

Qualifications

• Experience leading delivery teams and coaching project managers.
• Ability to monitor performance through metrics and reviews.
• Strong stakeholder communication and risk management skills.

Responsibilities

• Lead, coach, and develop a team of Delivery Project Managers.
• Monitor project execution, identify risks, and drive high-quality delivery.
• Coach on planning, timelines, risk escalation, and governance.
• Partner with Lead PMs, Account Management, and Delivery leaders to ensure client outcomes.
• Champion continuous improvement to strengthen delivery processes.

Skills

Team leadership

Delivery management

Stakeholder communication

Performance metrics

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Team Performance & Project Leadership

• Lead, coach, and develop a team of Delivery Project Managers by setting clear expectations, reinforcing accountability, and building project management capability aligned to delivery standards, business priorities, and client outcomes.
• Use goals, metrics, delivery routines, and operational insights to monitor project execution, identify risks, address performance gaps, and support consistent, high‑quality delivery across assigned engagements.
• Equip Project Managers to communicate priorities, manage stakeholder expectations, navigate change, support employee transition, and apply timely, fair, and specific feedback to strengthen performance and development.

Delivery Excellence

• Coach Project Managers on project planning, timeline management, risk and issue escalation, dependency tracking, stakeholder updates, and quality project documentation.
• Monitor portfolio health through performance metrics, delivery reviews, and operational reporting to identify trends, mitigate risks, and improve execution.
• Partner with Lead Project Managers, Account Management, and Delivery leaders to ensure successful delivery of client commitments across multiple engagements.
• Champion continuous improvement initiatives that strengthen delivery processes, operational consistency, and project management capabilities.

Client & Business Partnership

Build collaborative relationships with internal leaders and client stakeholders to align priorities, resolve challenges, and support successful delivery outcomes. Facilitate governance reviews and communicates project status, risks, dependencies, and performance insights to leadership. Identify opportunities to improve contract utilization, operational efficiency, and client value realization.

Operational Leadership

Implement governance processes, project standards, reporting, and performance measures established by Delivery leadership.Use business insights, operational metrics, and AI‑enabled tools to improve team productivity, delivery quality, and decision‑making.Integrate AI‑enabled tools into team operations, identify efficiency opportunities, and ensure AI‑generated outputs are reviewed for accuracy, relevance, quality, and business alignment.Support strategic initiatives that enhance project management capabilities, organizational effectiveness, and delivery excellence.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.