Manager, Data Operations and Campus Relations

Jobtailor; Orono (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor seeks a capable operations and data specialist to support the Director of SPC Operations and the Manager for Loan Processing and Receivables Management. You will handle technical support, data processing, and project implementation, including MaineStreet data retrieval.

The role requires a Bachelor's degree and 3–5 years in higher education or 10+ years in a similar capacity, strong organizational, analytical, and communication skills, and the ability to lead a small team.

Qualifications

• Bachelor's degree with 3–5 years of related work experience or 10+ years in a similar role.
• Strong organizational, analytical, and problem-solving skills.
• Ability to develop and implement new functionality and business processes updates.
• Strong interpersonal and communication skills.
• Experience with PeopleSoft and document imaging.

Responsibilities

• Provide functional, professional, operational, and technical support to the Director of SPC Operations, the Manager for Loan Processing and Receivables Management, and UMS offices supported by the SPC.
• Manage and support SPC business processes in a technical capacity.
• Create and maintain Prospect Data Load functionality.
• Lead yearly Common Application configuration processes.
• Assist Information Technology in resolving data and system issues.
• Process admission functions, including admission applications and transfer credits.
• Resolve duplicate Empl IDs.
• Retrieve data from MaineStreet.
• Conduct research, planning, building, testing, and final implementation of projects.
• Hire, train, and supervise one to three Administrative Specialists.
• Administer department policies and procedures.
• Answer verbal and written communications and interpret departmental policies and practices independently.

Skills

Organizational Skills

Analytical Skills

Problem-Solving Skills

Interpersonal Skills

Communication Skills

Education

Bachelor's Degree

Tools

PeopleSoft

Document Imaging

Microsoft Office

Spreadsheets

Databases

MaineStreet

Job description

• Provide functional, professional, operational, and technical support to the Director of Shared Processing Center Operations, the Manager for Loan Processing and Receivables Management, and UMS offices supported by the SPC
• Manage and support SPC business processes in a technical capacity
• Create and maintain Prospect Data Load functionality
• Lead yearly Common Application configuration processes
• Assist Information Technology in resolving data and system issues
• Process admission functions, including admission applications and transfer credits
• Resolve duplicate Empl IDs
• Retrieve data from MaineStreet
• Conduct research, planning, building, testing, and final implementation of projects
• Hire, train, and supervise one to three Administrative Specialists
• Administer department policies and procedures
• Answer verbal and written communications and interpret departmental policies and practices independently

Requirements

• Possesses a bachelor's degree and 3-5 years of related work experience or 10 or more years of similar work experience, preferably in higher education
• Demonstrated strong organizational, analytical, and problem-solving skills
• Demonstrated ability to develop and implement new functionality and/or business processes updates
• Strong technical skills, including demonstrated familiarity with word processing, spreadsheets, databases, and Microsoft Office software
• Experience with PeopleSoft and document imaging
• Demonstrated strong interpersonal skills with the ability to work with all types of individuals at all levels, regardless of their background, experience, or personality
• Excellent communication skills, both verbal and written
• Experience with a wide range of technology
• Ability to work simultaneously on multiple projects and deadlines
• Ability to work independently as well as collaboratively in a fast-paced team environment
• Ability to learn and apply policies (both academic and personnel)
• Ability to work with broad instructions and objectives that may require judgment and initiative
• Prior supervisory experience preferred
• Cover letter and resume/curriculum vitae required
• Three references may be requested at final stages
• Successful applicant is subject to appropriate background screenings
• Applicants requiring Visa sponsorship cannot be considered

Core Competencies

Demonstrates strong technical skills in managing business processes and providing operational support within higher education, with a focus on data management and project implementation. Capable of leading teams and developing new functionalities while ensuring effective communication and collaboration.

Highest-signal resume keywords

• Bachelor's Degree
• PeopleSoft Experience
• Data Management
• Project Implementation
• Supervisory Experience

Hard Skills

• Data Load Functionality
• Admission Processing
• Duplicate ID Resolution
• Research and Planning
• Business Process Development

Soft Skills

• Organizational Skills
• Analytical Skills
• Problem-Solving Skills
• Interpersonal Skills
• Communication Skills

Industry Keywords

• Higher Education
• Operational Support
• Administrative Policies
• Team Environment
• Background Screening

Tools & Technologies

• Microsoft Office
• Spreadsheets
• Databases
• Document Imaging
• MaineStreet