Scheduling Systems Analyst, Academic Classroom Coordinator

Jobtailor; Town of Ithaca (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Ithaca, NY seeks a scheduling data specialist to manage classroom assignments for Ithaca and Cornell Tech campuses, coordinate exams, and support departments with conflicts. You’ll develop operational reports and dashboards to inform college decisions and oversee data structures, integrations, and a scheduling data mart.

The role requires a Bachelor's degree with 2+ years in a higher education scheduling or registrar environment, plus strong experience with 25Live and SIS data.

Qualifications

• Bachelor’s degree and at least 2 years of relevant experience, or equivalent combination of education and experience, in a higher education student services office (registrar)
• Extensive experience with Series25 or similar room scheduling software and related integrations
• Experience with Course/Class and Facilities data in Peoplesoft, Workday, or similar SIS
• Demonstrated experience with data structures and proficiency in reporting and analyzing data
• Ability to create accurate and timely reports and data visualizations
• Experience gathering and analyzing requirements for reports and system configuration
• Ability to communicate with technical and non-technical users and liaise with stakeholders
• Familiarity with standard office software packages and reporting tools
• Ability to cultivate inclusive working relationships with students, faculty, staff, and community
• Understanding of FERPA and data privacy policies
• Ability to manage confidential information with discretion and professionalism
• Cover letter required
• Visa sponsorship not available
• Preferred: advanced experience with 25Live administration
• Preferred: advanced SIS data experience
• Preferred: data analysis deliverables and visualization tools
• Preferred: vendor relations experience
• Preferred: CourseLeaf CLSS and Room Seek familiarity

Responsibilities

• Manage classroom assignments using scheduling optimization tools and manual placement processes for Ithaca and Cornell Tech campuses
• Coordinate prelim and final exam scheduling, including common exams
• Support departments, faculty, and students with resolving scheduling conflicts
• Develop and deliver operational reports, dashboards, and data visualizations for decision-making
• Serve as a resource regarding scheduling data structures, systems, integrations, and relationships
• Contribute to development of a scheduling data mart with Cornell Information Technologies
• Analyze scheduling and space utilization data to identify trends and improvements
• Coordinate with departments and faculty to resolve conflicts and special requests per university policies
• Collaborate with facilities staff and partners to keep space information accurate
• Provide backup for 25Live administration functions
• Assist with scheduling-related questions and requests

Skills

Scheduling Optimization

Data Visualization

Data Structures

Report Creation

Requirements Gathering

Education

Bachelor's degree

2+ years in higher education scheduling/registrar

Tools

25Live Scheduling Software

CourseLeaf CLSS Module

Room Seek Functionality

PeopleSoft/Workday SIS

Job description

• Manage classroom assignments using scheduling optimization tools and manual placement processes for Ithaca and Cornell Tech campuses
• Coordinate prelim and final exam scheduling, including common exams
• Support departments, faculty, and students with resolving scheduling conflicts
• Develop and deliver operational reports, dashboards, and data visualizations for departmental, college, and institutional decision-making
• Serve as a resource regarding academic scheduling data structures, systems, integrations, and relationships
• Contribute to development of a scheduling data mart with Cornell Information Technologies
• Analyze scheduling and space utilization data to identify trends, opportunities, and process improvements
• Coordinate with academic departments and faculty to resolve scheduling conflicts and special requests and ensure compliance with university policies
• Collaborate with facilities staff, building coordinators, technology partners, and academic departments to keep space information accurate and current
• Provide backup support for designated 25Live administration functions
• Assist faculty, staff, and students with scheduling-related questions, requests, and challenges

Requirements

• Bachelor’s degree and at least 2 years of relevant experience, or equivalent combination of education and experience, in a higher education student service office (such as a college registrar office)
• Extensive experience working with Series25 or similar room scheduling software, including expertise in using, administering, and supporting integrations related to the system
• Experience working with Course/Class and Facilities data in Peoplesoft, Workday, or similar student information systems
• Demonstrated experience with data structures and proficiency in reporting and analyzing data
• Ability to create accurate and timely reports and data visualizations
• Experience gathering and analyzing requirements for reports and system configuration
• Ability to provide guidance and recommendations, anticipate impacts, and develop testing and data validation use cases
• Ability to communicate with technical and non-technical users and liaise effectively with multiple and diverse stakeholders
• Familiarity with standard office software packages and reporting tools
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members
• Understanding of FERPA and other policies related to data privacy
• Ability to interpret and apply policies to daily work while managing confidential information with discretion, integrity, and professionalism
• Outstanding customer service and attention to detail
• Cover letter required
• Visa sponsorship is not available for this position
• Preferred: advanced experience using and supporting administration of 25Live scheduling software
• Preferred: advanced experience with student information system course, class, and facilities data and SIS query functionality
• Preferred: advanced experience creating scheduling data analysis deliverables, including database reports and data visualization tools
• Preferred: vendor relations experience
• Preferred: familiarity with CourseLeaf CLSS module and Room Seek functionality

Core Competencies

Demonstrates expertise in academic scheduling management, utilizing scheduling optimization tools and data analysis to enhance operational efficiency. Proficient in creating reports and visualizations to support decision-making while ensuring compliance with university policies.

Highest-signal resume keywords

• Bachelor's Degree
• Series25 Scheduling Software
• Data Analysis and Reporting
• Peoplesoft or Workday Experience
• FERPA Compliance

Hard Skills

• Scheduling Optimization
• Data Visualization
• Data Structures
• Report Creation
• Requirements Gathering

Soft Skills

• Outstanding Customer Service
• Effective Communication
• Relationship Building
• Attention to Detail

Industry Keywords

• Higher Education
• Student Information Systems
• Data Privacy
• Scheduling Conflicts
• Operational Reporting

Tools & Technologies

• 25Live Scheduling Software
• CourseLeaf CLSS Module
• Room Seek Functionality
• Standard Office Software