Manager, Customer Strategy and Execution

Scorpion Therapeutics; Grand Rapids (MI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Benefits tailored to you and family

Job summary

Scorpion Therapeutics seeks a Commercial Strategy Manager to drive North America category growth by owning the commercial strategy and translating brand plans into shopper-centric, omnichannel frameworks that activate markets with retail partners.

You will define where to play, translate strategies into GTM plans, and work with Account Managers to tailor category plans, track performance, and optimize ROI across channels.

Qualifications

• 5+ years in Sales or with Customers within CPG, retail, or Oral Care (Marketing/Commercial Strategy a plus).
• Strong omnichannel knowledge and shopper behavior understanding (digital and traditional).
• Proven ability to translate brand strategies into commercial plans and support execution cross-functionally.
• Customer-facing experience with joint business planning and value creation.
• Strong analytical skills to synthesize data into actionable insights.
• Deep understanding of the North American retail landscape and healthcare category execution levers.

Responsibilities

• Develop and execute the commercial strategy aligned to self-care growth priorities.
• Define where to play and what it takes to win; translate strategic choices into actionable sales tactics.
• Translate brand & innovation strategies into GTM plans across retail channels.
• Integrate commercial strategy into annual planning and customer engagement models for the assigned category.
• Support design of the commercial toolkit for Account Executives and Managers.
• Prepare and deliver concept sells & trade materials for relevant initiatives.

Skills

Omnichannel knowledge

Shopper behavior understanding

Analytical skills

Customer-facing experience

Cross-functional collaboration

Job description

Description Overview:

Commercial Strategy Manager (high-impact individual contributor) responsible for driving category growth across North America by owning the commercial strategy for an assigned category and translating brand/innovation plans into shopper-centric, omnichannel frameworks that drive market activation and joint value creation with retail partners.

Scope of the Role:

• Develop and execute the commercial strategy aligned to self-care growth priorities.
• Define where to play and what it takes to win; translate strategic choices into actionable sales tactics.
• Translate brand & innovation strategies into GTM plans across retail channels.
• Integrate commercial strategy into annual planning and customer engagement models for the assigned category.
• Support design of the commercial toolkit for Account Executives and Managers.
• Prepare and deliver concept sells & trade materials for relevant initiatives.
• Set trade spend guidelines; tailor category and brand plans to customer needs with Account Managers.
• Serve as the category expert using insights to shape internal strategy and deliver results externally.
• Develop external relationships with commercial/category contacts in line with corporate account plans.
• Build best practices/playbooks to elevate execution across customers and channels.
• Track and analyze category sales fundamentals (share of shelf, share of SKU, display presence) and improve them.
• Analyze in-store activity to understand ROI and apply learnings.
• Report initiative performance; highlight opportunities/barriers and recommend course corrections.
• Develop strategies to improve in-process customer metrics, including DVRP (Distribution, Velocity, Retail Execution, Pricing).

Experience Required:

• 5+ years in Sales or with Customers within CPG, retail, or Oral Care (Marketing/Commercial Strategy a plus).
• Strong omnichannel knowledge and shopper behavior understanding (digital and traditional).
• Proven ability to translate brand strategies into commercial plans and support execution cross-functionally.
• Customer-facing experience with joint business planning and value creation.
• Strong analytical skills to synthesize data into actionable insights.
• Deep understanding of the North American retail landscape and healthcare category execution levers.

Benefits:

• Competitive compensation; benefits tailored to supporting you and your family; career development opportunities.

Hybrid Working Approach:

• Flexibility to work two days per week from home in many roles.